Soumaya Kaaouachi
Davenport
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
6
6
years of professional experience
2013
2013
years of post-secondary education
Work History
Retail Sales Associate
Sally's Beauty Supply
Davenport
12.2024 - 08.2025
- Assisted in maintaining accurate inventory records through regular stock checks.
- Provided knowledgeable recommendations based on customer preferences and product availability.
- Engaged with customers to understand their beauty needs and preferences.
Restaurant Hostess
Marriot Hotel
Orlando
10.2022 - 11.2024
- Welcomed guests upon arrival, ensuring a warm and inviting atmosphere.
- Coordinated table assignments to optimize seating efficiency and enhance guest experience.
- Maintained an organized waiting list and communicated updates to guests promptly.
- Assisted in training new host staff, focusing on customer service excellence.
- Monitored dining area for cleanliness and promptly addressed any issues.
- Greeted customers and escorted them to their tables.
Receptionist
Omni Hotels & Resorts
Orlando
07.2021 - 09.2022
- Coordinated visitor arrivals and departures, providing assistance as needed.
- Facilitated effective communication between departments to enhance guest experiences.
- Organized office supplies and maintained inventory to support daily operations.
- Handled visitor inquiries, providing relevant information about hotel services and amenities.
- Addressed guest feedback and complaints, striving for resolution and satisfaction.
Restaurant Hostess
Walt Disney World Resort
Orlando
08.2019 - 03.2020
- Welcomed guests upon arrival, ensuring a warm and inviting atmosphere.
- Coordinated table assignments to optimize seating efficiency and enhance guest experience.
- Maintained an organized waiting list and communicated updates to guests promptly.
Education
Ziri Ibnou Attia
Oradell, NJSkills
- Inventory management
- Visual merchandising
- Customer service
- Sales techniques
- Cash handling
- Team collaboration
- Time management
- Attention to detail
- Adaptability to change
- Training and development
- Retail merchandising expertise
- Customer relationship management
- Discount application
Languages
English
Professional
French
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Retail Sales Associate
Sally's Beauty Supply
12.2024 - 08.2025
Restaurant Hostess
Marriot Hotel
10.2022 - 11.2024
Receptionist
Omni Hotels & Resorts
07.2021 - 09.2022
Restaurant Hostess
Walt Disney World Resort
08.2019 - 03.2020
Ziri Ibnou Attia