Sourav Ghosh
Atlanta,GA
Summary
With more than 11 years of professional experience in the IT industry, specializing in the Healthcare and Banking domains.
Skilled in managing complex IT projects from conception to deployment, ensuring alignment with business goals. Possess deep understanding of project lifecycle, risk management, and stakeholder communication strategies. Strengths include leadership, problem-solving abilities, and adaptability to changing technology landscapes. Have successfully led teams to deliver projects on time and within budget, improving operational efficiency and client satisfaction.
Results-driven Scrum Master known for high productivity and efficient task completion. Possess specialized skills in agile methodology, team facilitation, and backlog refinement to optimize project workflows. Excel in communication, leadership, and problem-solving to navigate complex project challenges and drive successful outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
IT Project Manager/Scrum Master
Infosys Limited
07.2017 - Current
- Actively manage delivery of value through Stories throughout the cadence of Sprints & Product Increments
- This includes team productivity, velocity, completion rate, and overall product quality
- As a Scrum master – Guide, coach, motivate & act as a servant leader for the team with the goal of increasing productivity, engagement, and morale
- Organize and facility Scrum/Agile ceremonies, conduct them in time-bound and effective manner; conduct Sprint Planning & Execution
- Proactively enable & promote the Flow of work by working to remove impediments and timely aligning of cross-team dependencies
- Proactively collaborate with fellow Scrum Masters, PI Release Managers, Portfolio Managers, Program Managers, Project Managers, as well as external Partners/Vendors to deliver shared business value
- Backlog Grooming: Work with PO/BA to ensure stories are detailed enough for teams to estimate and progress, prioritize, and walk through the team
- Sprint Planning: Create capacity view, gating for stories (size, scope, clarity) and conduct sprint planning and facilitate sprint plan as an outcome
- Appropriately escalate program-level & portfolio-level issues as well as opportunities
- Embrace, promote, model, mentor & evolve Agile / Scrum / SAFe / LEAN principles
- Store and maintain features and user stories in Rally and JIRA including appropriate risks and issues pertaining to each feature and user story
- Built and established strong partnerships with teams, vendors and contractors.
- Analyzed customer feedback regarding product and service quality in order to make necessary improvements.
- Identified opportunities for automation within existing processes in order to improve efficiency.
- Identified, addressed and either resolved or escalated project issues.
- Developed project plans that included timelines and deliverables, identified resources needed, and estimated costs for each project.
- Modified project plans when needed to better align with organizational objectives.
- Performed risk management assessments to identify potential risks associated with the project tasks or deliverables.
- Applied extensive expertise in System Development Lifecycle (SDLC) methodologies and Agile project management techniques to manage multiple project teams.
- Collaborated closely with other departments in order to ensure timely resolution of any conflicts or problems encountered during the course of the project.
- Managed large-scale IT projects from conception to completion, ensuring all deadlines were met.
- Prepared cost estimates for projects of varying sizes.
- Created status reports detailing progress against timeline milestones and budget constraints.
- Maintained project schedules by managing deadlines and adjusting workflow.
- Facilitated change control process to ensure efficient handling of requests related to scope modifications.
- Acted as a liaison between business users and technical teams in order to develop solutions that meet customer needs.
- Coordinated with stakeholders to define project scope and objectives.
- Focused on project monitoring and management by developing forecasts and tracking expenses.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Coordinated with stakeholders, customers, vendors, and team members to ensure successful implementation of projects.
- Evaluated, monitored and reported on work progression, while verifying compliance with man-hour budget.
- Monitored progress of the project by tracking activities and resolving issues that arose during execution phase.
- Documented all processes involved in implementing IT projects according to industry standards.
Associate IT Project Manager
Infosys Limited
07.2013 - 08.2017
- Engage in process activities like conducting reviews/approvals of project deliverables created during each phase of the project lifecycle
- Generate Forecasting reports, Multi Year Budget Cost/Effort reports, Work Break Down Structure Cost/Effort report, Department/Unit wise cost report, Overall cost/effort reports at the enterprise level, Over/Under allocation resources wise reports, Timesheets (Actuals) submission reports, Overcharge reports, milestones tracking reports (SDLC phase wise)
- Conduct reviews/audits for all the IT projects handled by the client and ensuring all the projects are Process Compliant
- Conduct training/KT sessions and consult the Project Managers/Program Managers on compliance, process, budget report and tools
- Work on report standardization and optimization
- Utilize work-breakdown structure (WBS) to ensure appropriate allocation of resources based on cost estimates and develop manageable scheduling for completion of deliverables
- Assist PMs in maintaining project schedules, WBS, issue/decision logs, meeting summaries and status reports to ensure effective, ongoing communications across all team members
- Analyze program portfolio data to identify areas for improvement and assisted PMs in implementing the improvements
- Key Domain and Technical Knowledge
- Domain: Healthcare and Banking
- Technical: Java, SQL/PLSQL, XHTML, JavaScript, Visual Basic, Scrum, Agile, SAFe, PMP
Education
Bachelors in Engineering - Electronics and Telecommunication
Savitribai Phule Pune University
Pune, Maharashtra, India07-2012
Skills
- Program and Project Management
- Resource Coordination
- Process Improvement
- Agile methodologies
- Risk assessment
- Project planning
- Backlog management
- Team collaboration
- User story development
- Capacity planning
- Process improvement
- Budget management
- Change management
- Conflict resolution
- Risk management
- Issue management
- IT service management
- Stakeholder management
- Root-cause analysis
- Requirements analysis
- Scrum framework
- Project scheduling
- Stakeholder communications
- Coaching and mentoring
- Budget development and adherence
- Microsoft active directory
- Schedule management
- SAFe implementation
- Resource allocation
- Meeting facilitation
- Change control operations
- Document management
- Advanced problem solving
- Budgeting and forecasting
- Verbal and written communication
- Budget control
- Waterfall model
- Software Delivery Lifecycle (SDLC)
- Cross-Functional Collaboration
- Team Building and Mentoring
- IT Planning
- Project Scheduling
- People Management
- MS Office (Word, Excel, Outlook, PowerPoint)
- MS SharePoint
- Clarity PPM
- PlanView PPM
- Microsoft Project
- ServiceNow
- Data visualization tools (Excel and Tableau)
- Rational Team Concert (RTC)
- Rally
- JIRA
- Incident management
- Problem management
- Production Support
- Artificial Intelligence
Certification
- Certified Scrum Master
- Leading SAFe Agilist
- AI Strategy certification from Cornell University
- Certified Project Management Professional (PMP)
Key Domain And Technical Knowledge
Healthcare and Banking, Java, SQL/PLSQL, XHTML, JavaScript, Visual Basic, Scrum, Agile, SAFe, PMP
Timeline
IT Project Manager/Scrum Master
Infosys Limited
07.2017 - Current
Associate IT Project Manager
Infosys Limited
07.2013 - 08.2017
Bachelors in Engineering - Electronics and Telecommunication
Savitribai Phule Pune University