Soven San
Walnut Valley Senior Living
Lake Elsinore,CA
1
Language
15
years of professional experience
Health and Wellness Director with extensive leadership in senior living and home health, maintaining regulatory compliance and passing state audits since 2021. Leads clinical teams and refines care processes through regular audits, fall-risk interventions, and coordinated care planning. Aims to expand preventive programs and strengthen interdisciplinary partnerships to improve resident safety and outcomes. Experienced with developing and managing wellness programs that improve employee health and morale. Utilizes strategic planning and team leadership to create effective health initiatives. Track record of fostering culture of well-being and achieving positive health outcomes.
Work History
Health and Wellness Director
5 Years 3 Months- Utilize leadership qualities to inspire, lead and manage the overall operation of the clinical team to provide the highest quality of care and services for our residents.
- Proactively build relationships with patients, families, physicians and other healthcare provider for coordination of personalized care.
- Manages day to day clinical services to ensure patients health care needs are met.
- Supervises and provide leadership, as well as coaching, to licensed nurses, including physicians, discharge planners, third party providers and state agencies on the care needs of all residents in the community.
- Conducted quarterly health audits and presented compliance findings to administration for corrective action.
- Implemented falls risk assessments and revised room layouts, reducing reported falls in the unit.
- Developed weekly wellness programming for residents, increasing participation by offering tailored low-impact classes.
- Established standardized care-check templates in the EHR, improving documentation consistency across nursing shifts.
- Implemented medication reconciliation rounds with nurses, correcting documentation discrepancies across three shifts.
- Analyzed incident reports weekly to identify patterns, recommending environmental changes to reduce hazards.
- Established caregiver check-in protocol to track behavioral changes, improving communication with families and providers.
- Trained nursing staff on state regulation and compliance RCFE updates, improving audit readiness before inspections.
LVN Home Health
4 Years 4 Months- Responsible for assessing home health patients, monitoring vital signs, reporting to physician and RN DON of any changes.
- Administer subcutaneous, and intramuscular medications as prescribed by physician order.
- Review and revise current medication list with patient and primary care physician.
- Give safety teachings on safety DME and prevention of falls and injury.
- Set up and maintained patient nursing notes in electronic health record for each home visit.
- Monitored post-op patients for infection signs, notified providers promptly and documented intervention actions.
- Administered prescribed medications to homebound patients, recorded vitals and medication responses accurately.
- Performed wound care using sterile technique, documented healing progress and changed dressings per protocol.
- Coordinated with RN and physician to update care plans after home assessments and symptom changes.
Case Manager LVN/ Hospice Visiting Nurse
1 Year 10 Months- Responsible for providing support and guidance to hospice patients in need of assistance, assessing their needs and developing individualized care plans.
- Responsible for monitoring progress, providing referrals to appropriate resources, and advocating on behalf of patients.
- Providing case management services to hospice patients and their families.
- Prepared clinical summaries for interdisciplinary team meetings, clarifying patient goals and care barriers.
- Coordinated documentation follow-up calls to families, recording concerns and arranging counselor referrals when needed.
- Documented hospice assessments in EMR within 24 hours, preserving complete clinical and billing records.
- Administered subcutaneous and oral medications per hospice protocols, monitoring symptom relief and side effects.
- Reviewed advance directives and DNR documentation during visits, updating care plans to reflect patient wishes.
- Coordinated durable medical equipment deliveries with vendors to restore patient mobility at home.
- Completed bereavement follow-up calls, recorded family concerns, and arranged counselor referrals when needed.
- Reviewed advance directives and updated the care plan to reflect patient goals during visits.
LVN Home Health Case Manager/ Intake Coordinator and Visiting LVN
2 Years- Maintain comprehensive working knowledge of community resources and assists patients in accessing community resources.
- Responsible for planning and coordinating home care services for patients referred to the organization, which includes establishing and maintaining the patients plan of care.
- Establishing and maintaining positive relationships with customers and related referral sources, patients and patients’ family.
- Evaluate hospitalized patients referred for home care.
- Coordinate home care services for patients.
- Consult the physicians, nurses, social workers, discharge planners and other disciplines to establish a coordinated home plan of care and ensure a seamless transition to home care.
- Conducted initial home assessments using OASIS guidelines to develop individualized nursing care plans.
- Managed medication reconciliation for each patient, contacting prescribers to clarify discrepancies.
- Coordinated with physical therapists and social workers to schedule home visits and follow-up care.
- Monitored vital signs and reported acute changes to supervising RN and primary care physician.
- Coordinated scheduling between PT, OT, and visiting nurses to align home visits and reduce gaps in care.
Patient Care Assistant
8 Years 6 Months- Assisting with patients with personal hygiene, feeding and other ADLs.
- Responsible for collecting and recording patients’ data including vital signs, patient weights, outputs, intake and reporting any changes that are concerning to the nursing staff.
- Assisting with safety ambulation after procedure including monitoring gait, mobility, and safety teachings of ambulation device.
- Maintain a clean and safe environment for patient and staff.
- Follow the plan of care set by the licensed personal and physicians, managing the individual’s needs of the patient with regards to their age and clinical diagnoses.
- Recorded vital signs using electronic health record (EHR) system every four hours and alerted RN to abnormalities.
- Prepared patient rooms and stocked wound care supplies to speed dressing changes and maintain infection control.
- Provided emotional support and basic patient education about procedures, improving patient cooperation during treatments.
- Transported patients to imaging and therapy appointments using safe transfer techniques and medical equipment.
Education
Associate - Business Health Management
Associate - Vocational Nursing
Certification - Front and Back Office Medical Institute
Skills
Team Leadership
Conflict Resolution
Time Management
Motivational Skills
Empathy
Clinical Auditing
Patient Advocacy
Regulatory Compliance
Medication Management
Bilingual
Critical thinking
State regulation and compliance RCFE
Bedside manner for patient care
Interpersonal Skills
Problem Solving
Adaptability
Active Listening
Languages
Khmer (Proficient)
Timeline
Health and Wellness Director
Walnut Valley Senior Living
05.2021 - CurrentRead More
Case Manager LVN/ Hospice Visiting Nurse
Atlantis Hospice Inc.
07.2019 - 05.2021Read More
LVN Home Health Case Manager/ Intake Coordinator and Visiting LVN
Always Better Care Home Health
04.2018 - 04.2020Read More
LVN Home Health
Angel Care Home Health Inc.
01.2018 - 05.2022Read More
Patient Care Assistant
Long Beach Memorial Medical Center Hospital
10.2011 - 04.2020Read More
Pima Medical Institute
Certification from Front and Back Office Medical Institute
Read More
California Career Institute
Associate from Vocational Nursing
Read More
Eastern Gateway Community College
Associate from Business Health Management
Read More