Soyeon Kang
Las Vegas,NV
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Head Server/Food Handler/ Cashier
Top Korean Bbq
4500 Sunset Rd #12, Henderson, NV 89014
08.2022 - Current
- Trained new staff on restaurant operations and policies to strengthen performance.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
Server/Food Handler/Cashier
Honey Pig
9550 S Eastern Ave, Las Vegas, NV 89123
06.2020 - 07.2021
- Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
- Received, unpackaged and stored incoming food deliveries.
- Maintained high customer satisfaction levels by preparing orders accurately.
- Recommended changes to help increase team productivity and align menu more closely with customer preferences.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Volunteer - Altar Server/Student President
St. Paul Jung Ha Sang Korean Catholic Church
6080 S Jones Blvd, Las Vegas, NV 89118
01.2016 - Current
- Prepared altar with extreme attention to detail.
- Assisted with training of new altar servants and led altar server team members in integrity and stewardship.
Volunteer
Allegiant Stadium
3333 Al Davis Way, Las Vegas, NV 89118
09.2021 - 10.2021
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Nursing
University of Nevada - Las Vegas
Las Vegas, NV01.2026
High School Diploma -
Coronado High School
Henderson, NV06.2021
Skills
- Customer Service
- Issue resolution
- Planning and Coordination
- Problem-Solving
- Responsible
- Guest Engagement
Languages
Korean
Native or Bilingual
Timeline
Head Server/Food Handler/ Cashier
Top Korean Bbq
08.2022 - Current
Volunteer
Allegiant Stadium
09.2021 - 10.2021
Server/Food Handler/Cashier
Honey Pig
06.2020 - 07.2021
Volunteer - Altar Server/Student President
St. Paul Jung Ha Sang Korean Catholic Church
01.2016 - Current
Nursing
University of Nevada - Las Vegas
High School Diploma -
Coronado High School