Summary
Work History
Education
Skills
Timeline
Generic

Shania Page

Houston,TX

Summary

Highly-motivated Patient Coordinator with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Patient Coordinator

BCRN
Houston, TX
2023 - Current
  • Manage patient medical records, ensuring accuracy, completeness, and compliance with regulatory standards.
  • Maintained inventory of medical supplies and equipment used in providing patient care.
  • Acted as liaison between physicians, staff members, patients, families, and third party payers.
  • Conducted research on health plan benefits to determine eligibility criteria for services.
  • Assisted with the development of efficient office procedures for improved workflow.
  • Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
  • Prepared patient charts prior to visits as well as updated records after each visit.

Treatment Coordinator

Affordable Dental Care
Houston, TX
2020 - 2023
  • Process insurance verifications and authorizations, minimizing claim denials.
  • Experience with electronic health records (EHR) systems and patient scheduling software
  • Implement and optimize scheduling algorithms to maximize clinic utilization and minimize patient wait times
  • Manage patient medical records, ensuring accuracy, completeness, and compliance with regulatory standards.

Benefits Specialist

Alight Insurance
Atlanta, GA
2016 - 2020
  • Assist employees with qualifying life events.
  • Responsible for review and validation of legal documents.
  • Explain healthcare benefit options to employees.
  • Assist employees in their annal enrollment.

Education

Kennesaw State University
Kennesaw, GA
05-2018

Skills

  • Attention to detail
  • Electronic Records Management
  • Insurance Verification
  • Office Administration
  • Appointment Scheduling
  • Inventory Management
  • HIPAA Compliance
  • Filing and Recordkeeping
  • Customer Service
  • Proficient in microsoft software
  • Document Review

Timeline

Patient Coordinator

BCRN
2023 - Current

Treatment Coordinator

Affordable Dental Care
2020 - 2023

Benefits Specialist

Alight Insurance
2016 - 2020

Kennesaw State University
Shania Page