SPARKLE WHITE
Galveston,TX
Summary
Dedicated and professional individual with a strong work ethic, solid educational background, and unwavering loyalty. Proven ability to efficiently manage day-to-day tasks, answer phones, and schedule appointments with precision and courtesy. Eager to contribute a diligent and reliable work ethic to a dynamic team.
Overview
5
5
years of professional experience
Work History
Security/Clerical Officer
PHI Galveston
Galveston, TX
06.2023 - Current
- Handled confidential information in a discreet manner.
- Answered telephones, took messages, transferred calls to appropriate personnel.
- Provided general clerical support such as photocopying, faxing, scanning.
- Provided administrative support to supervisors or management personnel as requested.
- Processed incoming and outgoing mail, including sorting, distributing, and preparing for mailing.
- Directed clients and guests to correct departments, rooms, and staff members
- Provided passengers with safety training
- Greeted visitors and customers in a professional manner.
Patient Service Representative
UTMB Health
Galveston, TX
11.2021 - 04.2022
- Answered incoming calls in a professional manner.
- Verified insurance information, collected payments, and scheduled appointments.
- Adhered to HIPAA regulations when handling confidential patient information.
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Assisted with scheduling follow-up appointments according to provider availability.
- Scheduled patient appointments and procedures.
- Inputted patient demographic data into electronic health record system.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
Medical Unit Clerk (Intern)
Gulf Coast Therapy
Galveston, TX
01.2019 - 05.2020
- Ensured that all necessary documents were completed accurately before submitting them for processing.
- Scheduled appointments, answered phones, and performed other administrative duties as needed.
- Conducted telephone interviews for Speech Pathologist.
- Performed receptionist duties such as filing paperwork, typing correspondence and entering data into the computer system.
- Verified patient information such as name, address, phone number and insurance information prior to scheduling appointments or administering treatments.
- Reviewed charts to ensure accuracy of data entry and maintained patient records in accordance with HIPAA guidelines.
- Coordinated patient information with third party payors.
Education
Bachelor of Science - Healthcare Management
Galveston College
Galveston, TX05-2024
Associate of Science - Medical Administration
Galveston College
Galveston, TX05-2020
Skills
- Call Handling
- Scheduling
- Records Administration
- Clerical Support
- Payment Processing
- Positive Attitude
- Patient Charting
- Customer Service
- Friendly
- Hardworking
Timeline
Security/Clerical Officer
PHI Galveston
06.2023 - Current
Patient Service Representative
UTMB Health
11.2021 - 04.2022
Medical Unit Clerk (Intern)
Gulf Coast Therapy
01.2019 - 05.2020
Bachelor of Science - Healthcare Management
Galveston College
Associate of Science - Medical Administration
Galveston College
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