Spencer Frankfurth
Byron Center
Summary
High-achieving Business Development Representative bringing expertise in growing customer base. Consults with customers, builds strong relationships and increases sales numbers.
Overview
13
13
years of professional experience
Work History
Business Development Representative
Cintas
Grand Rapids, MI
05.2022 - Current
- Developed and maintained relationships with key stakeholders to drive business growth.
- Conducted market research to identify new opportunities and enhance competitive positioning.
- Collaborated with cross-functional teams to streamline sales processes and improve customer experience.
- Prepared and delivered presentations to potential clients, articulating value propositions effectively.
- Managed CRM systems to track leads and optimize follow-up strategies for sales efficiency.
Crew Leader and Sales
West Michigan Waterproofing
01.2016 - 05.2022
- Executed end-to-end quoting processes and crafted tailored sales orders to meet client specifications.
- Trained new team members on equipment operation and best practices for efficient project execution.
- Delegate specific duties to members of the crew to manage time efficiently.
- Coordinated workflow among team members to optimize resource allocation and minimize downtime.
Rental and Leasing Customer Service
Trailer Express
Grand Rapids, MI
09.2015 - 11.2016
- Writing all outbound rental/leasing agreements and filing accordingly.
- Trailer Inventory control.
- Maintain department records/tracking tools for all incoming requests.
Sales associate
Verizon Authorized
Wayland, MI
08.2013 - 01.2016
- Performing in sales to achieve established goals.
- Problem solving and remaining pro-active when dealing with client and client issues.
- Completing daily tasks such as call backs/ inventory to make sure all the products were filed into the system correctly.
Education
High School Diploma -
Grand Rapids Community College
01.2010
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Byron Center High School
01.2008
Skills
- CRM management
- Cold calling
- Relationship building
- Lead development
- Customer relationship management
- Territory development
Timeline
Business Development Representative
Cintas
05.2022 - Current
Crew Leader and Sales
West Michigan Waterproofing
01.2016 - 05.2022
Rental and Leasing Customer Service
Trailer Express
09.2015 - 11.2016
Sales associate
Verizon Authorized
08.2013 - 01.2016
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Byron Center High School
High School Diploma -
Grand Rapids Community College