Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Spencer Harrison

Perry, Ut,UT

Summary

Dynamic hospitality professional with a proven track record at Rusted Spoon, excelling in customer service and team collaboration. Adept at multitasking and optimizing workflows, I enhanced guest satisfaction through effective communication and prompt issue resolution. Recognized for training new staff and maintaining operational efficiency in high-pressure environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Host

Rusted Spoon
01.2023 - Current
  • Greeted and seated guests, ensuring a welcoming dining atmosphere.
  • Managed reservations and waitlists efficiently to optimize seating arrangements.
  • Provided menu information and addressed guest inquiries to enhance dining experience.
  • Collaborated with kitchen staff to ensure timely food delivery and service quality.
  • Assisted in training new hosts on operational procedures and customer service standards.
  • Resolved guest concerns promptly, enhancing overall satisfaction and loyalty.
  • Maintained knowledge of daily specials and promotions to effectively upsell menu items.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Cashier

Taggies Famous Frutes
04.2022 - 10.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawer balancing throughout shifts.
  • Assisted in inventory management, restocking shelves as needed to ensure product availability.
  • Collaborated with team members to enhance store operations and improve customer experience.
  • Trained new staff on register procedures and company policies for smooth onboarding.
  • Implemented best practices in cash handling to minimize discrepancies during audits.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma - IT

Boxelder Highschool
Brigham City, UT
05.2025

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Adaptable to change
  • Exceptional communication
  • Task prioritization
  • Workflow optimization
  • Hospitality and accommodation

Certification

CompTIA Security pro

CompTIA Networking pro

CompTIA A Pro

Timeline

Host

Rusted Spoon
01.2023 - Current

Cashier

Taggies Famous Frutes
04.2022 - 10.2022

High School Diploma - IT

Boxelder Highschool

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Spencer Harrison