Summary
Work History
Education
Skills
References
Timeline
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Spencer Henning

Tampa,FL

Summary

Talented Fine Dining Server with a resourceful and flexible nature in the face of diverse guest needs and changing policies and menu items. Adept at taking on any dining room role without skipping a beat. Looking to offer 7+ years' experience and pursue a challenging new role.

Work History

Fine Dining Server

Beacon—Tampa Rooftop Lounge
Tampa, Florida
2023 - Current
  • Ensured proper set-up of dining area before service began including silverware, condiments, napkins.
  • Processed payments promptly at the end of meal service period using POS terminals.
  • Trained in wine and liquor service in order to provide full and positive experiences to guests.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Garnished dishes and beverages to serve visually appealing menu items.

Restaurant Server

Polson Bay Golf Course
Polson, MT
2018 - 2021
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Assisted other servers as needed during peak hours or special events.

Restaurant Server

The Northwood Restaurant and Bar
Drummond, MI
2016 - 2018
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Trained new employees on restaurant procedures and techniques.

Education

Bachelor of Science - Psychology

The University of Tampa
Tampa, FL
01-2023

Skills

  • Detail Oriented
  • Adaptive Learning
  • Sales abilities
  • Upselling skills
  • Menu Memorization
  • Wine Knowledge
  • Safe Food Handling
  • Exceptional customer service
  • POS system operations
  • Relationship Building

References

References available upon request.

Timeline

Fine Dining Server

Beacon—Tampa Rooftop Lounge
2023 - Current

Restaurant Server

Polson Bay Golf Course
2018 - 2021

Restaurant Server

The Northwood Restaurant and Bar
2016 - 2018

Bachelor of Science - Psychology

The University of Tampa

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Spencer Henning