Spencer Jordan
Cape Canaveral,FL
Summary
Dynamic and customer-focused professional with proven expertise in customer service and cleanliness maintenance, honed at CMX Theaters and DoorDash. Excelled in teamwork and adaptability, enhancing customer satisfaction and operational efficiency. Demonstrated cash handling proficiency and a commitment to safety, achieving high customer satisfaction ratings without compromising on service quality or team collaboration.
Overview
2
2
years of professional experience
Work History
Concessions Worker
CMX Theaters
08.2023 - 01.2025
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Collaborated with team members to ensure smooth operations during high-traffic events.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Monitored inventory and notified management of deficiencies or shortages.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
Food Delivery Driver
DoorDash
10.2022 - 08.2023
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
Education
High School Diploma -
Cocoa Beach Jr/Sr High
Cocoa Beach, FL05-2022
Skills
- Customer service
- Cleanliness maintenance
- Professionalism and courtesy
- Teamwork orientation
- Surface cleaning
- Cash handling proficiency
- Safety monitoring
- Reliable team worker
Timeline
Concessions Worker
CMX Theaters
08.2023 - 01.2025
Food Delivery Driver
DoorDash
10.2022 - 08.2023
High School Diploma -
Cocoa Beach Jr/Sr High
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