Summary
Work History
Education
Skills
Details - Location
Timeline
BusinessAnalyst
SPENCER PHIPPS

SPENCER PHIPPS

Summary

Results-driven Events Marketing Specialist with a strong background in planning and executing high-profile events, managing client relationships, and enhancing brand visibility through strategic marketing initiatives. Skilled in event logistics, social media engagement, and customer relationship management. Proven ability to deliver exceptional guest experiences while maintaining operational efficiency and achieving business objectives. Adept at leveraging marketing communications and cross-functional collaboration to ensure seamless event execution and consistent brand representation.

Work History

Assistant Director of Events

Mastro's Ocean Club
02.2024 - Current
  • Planned event logistics and oversaw on-site preparation from small private functions to full restaurant buyouts, including corporate events, weddings, and all celebrations.
  • Managed guest details, deposit funds, and event administration using Salesforce and Microsoft Teams.
  • Sold event spaces to meet or exceed Food & Beverage minimums, ensuring a smooth booking process and seamless guest experience.
  • Maintained clear communication and coordination across departments, ensuring each event ran efficiently and met client expectations.
  • Provided personalized service to clients, tailoring event details to suit their unique needs and ensuring all aspects were executed flawlessly.

Marketing and Social Media Coordinator

Palm & Ocean
07.2021 - Current
  • Monitored and responded to Yelp and Google reviews on behalf of multiple restaurants, maintaining a positive online presence and addressing customer feedback promptly.
  • Engaged with customers on restaurant Facebook pages, answering questions, resolving concerns, and fostering a friendly, approachable brand image.
  • Utilized social media management tools to track engagement, analyze performance, and develop strategies to enhance online interaction and guest satisfaction.

Server

Jay's Catering
11.2021 - Current
  • Provided exceptional service at high-volume catered events, ensuring a positive guest experience through prompt and courteous attention to client needs.
  • Assisted in event setup and breakdown, including arranging tables, decor, and food stations to meet client specifications.
  • Maintained high standards of cleanliness and presentation, adhering to company policies and food safety regulations at all times.

Social Media Manager

Freelance Social Media Manager
11.2022 - 01.2024
  • Orchestrated and managed multiple dynamic social media calendars, consistently optimizing engagement and achieving sustained monthly profile growth.
  • Developed creative copy and strategic campaigns in collaboration with key influencers, leading to over 30 successful partnerships that significantly increased brand reach.
  • Leveraged analytics tools such as Sprout Social and Yelp statistics to monitor performance, enhance strategy, and ensure accurate data-driven decisions.

Marketing Communications and Tradeshow Associate

EIZO
08.2022 - 11.2022
  • Assisted in 3 trade shows, from management and organization to event planning and travel logistics
  • Assisting in the planning and execution of marketing and promotional events for upcoming product releases or speaking events
  • Conducting post-event analysis, providing actionable insights for future improvements

Regional Sales Assistant

Elite Global Solutions
05.2021 - 06.2022

Shift Supervisor

STARBUCKS COFFEE CO.
02.2016 - 05.2021

Education

Arizona State University
Tempe
05.2021

Skills

  • Event Planning and Logistics Management
  • Customer Engagement and Relationship Building
  • Social Media Coordination and Content Development
  • Marketing Campaign Support
  • Vendor and Stakeholder Coordination

Details - Location

Costa Mesa, CA, 92626, United States

Timeline

Assistant Director of Events

Mastro's Ocean Club
02.2024 - Current

Social Media Manager

Freelance Social Media Manager
11.2022 - 01.2024

Marketing Communications and Tradeshow Associate

EIZO
08.2022 - 11.2022

Server

Jay's Catering
11.2021 - Current

Marketing and Social Media Coordinator

Palm & Ocean
07.2021 - Current

Regional Sales Assistant

Elite Global Solutions
05.2021 - 06.2022

Shift Supervisor

STARBUCKS COFFEE CO.
02.2016 - 05.2021

Arizona State University

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