Spencer Terry
Endwell,NY
Summary
Proven achiever with a solid background in customer service and cash handling, demonstrated during my tenure at T-Mobile. Excelled in teamwork and collaboration, significantly enhancing customer satisfaction and repeat business. Mastered problem-solving and professional demeanor, ensuring smooth operations in high-stress environments. Skilled in attention to detail, consistently exceeding company expectations without exceeding a 1% error rate in transactions.
Overview
5
5
years of professional experience
Work History
Sales Associate
T-Mobile
01.2022 - 05.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Grocery Clerk
Price Chopper
01.2021 - 11.2021
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
Licensing Temp
Columbian Financial Group
03.2019 - 06.2019
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
Education
No Degree - Health Science/Sports Management
SUNY Broome Community College
Binghamton, NYHigh School Diploma -
Maine Endwell High School
Endwell, NY06.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Professional Demeanor
- Cash Handling
- Attention to Detail
Timeline
Sales Associate
T-Mobile
01.2022 - 05.2024
Grocery Clerk
Price Chopper
01.2021 - 11.2021
Licensing Temp
Columbian Financial Group
03.2019 - 06.2019
No Degree - Health Science/Sports Management
SUNY Broome Community College
High School Diploma -
Maine Endwell High School
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