Spencer Tschoepe
Seguin
Summary
Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.
Overview
4
4
years of professional experience
Work History
Front Desk Associate
Texas Lutheran University
08.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered customer telephone calls promptly and appropriately handled needs.
- Entered and updated sensitive customer information during registrations.
- Enforced policies and procedures to increase efficiency.
Valet
Twin Oaks
10.2022 - 04.2023
- Resolved customer complaints through calm, constructive communication.
- Logged and documented parked vehicle details for accurate records.
- Entered guest vehicle information and location in computerized valet parking system.
Personal Shopper
Walmart
02.2021 - 08.2021
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Education
MBA - Data Analytics
Texas Lutheran University
05.2026
BBA - Finance
Texas Lutheran University
Seguin, TX05.2026
High School Diploma -
Hutto High School
Hutto, TX05.2021
Skills
- Hospitality Service
- Social Perceptiveness
- Problem-Solving Skills
- Answering Customer Questions
- Effective Planning
- Sorting and Labeling
- Efficient Service
- Time Management Skills
- Conflict Mediation
Timeline
Valet
Twin Oaks
10.2022 - 04.2023
Front Desk Associate
Texas Lutheran University
08.2022 - Current
Personal Shopper
Walmart
02.2021 - 08.2021
MBA - Data Analytics
Texas Lutheran University
BBA - Finance
Texas Lutheran University
High School Diploma -
Hutto High School
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