SPENCER WALTERS
La Verne,CA
Summary
People-focused recruiting and operations professional with experience leading full-cycle recruitment, candidate selection, onboarding, training, employee retention, and workforce planning. Skilled in building high-performing teams, streamlining hiring processes, resolving staffing challenges, and using data-driven strategies to improve performance. Brings a background in business, marketing, relationship management, team leadership, and employee development.
Overview
4
4
years of professional experience
Work History
Manager / Hiring Manager
LONDON — Monrovia, CA
05.2024 - Current
- Manage recruitment and workforce processes, including hiring, onboarding, training, staffing coordination, and employee retention.
- Streamlined hiring and training processes, accelerating team ramp-up and improving overall operational efficiency.
- Developed strategies to support workforce transitions, address employee concerns, and reduce turnover.
- Maintain staffing levels across shifts by assessing workforce needs and coordinating scheduling logistics.
- Resolve scheduling and personnel conflicts proactively to maintain employee productivity and operational continuity.
- Collaborate with social media and operations teams to execute targeted promotional campaigns, contributing to a 23% increase in new business.
Assistant General Manager & Social Media Manager
TABERNA
La Verne, CA
03.2023 - Current
- Lead full-cycle recruitment processes, including candidate sourcing, screening, interviewing, selection, onboarding, and employee development for a high-performing hospitality team.
- Identify staffing needs and maintain optimal workforce levels while balancing business demands, employee performance, and operational requirements.
- Train, coach, and mentor new and existing employees on sales, objection handling, customer service, and performance expectations.
- Foster a collaborative team culture focused on employee engagement, retention, accountability, and consistent performance.
- Generate $35,000+ in monthly recurring revenue through high-performing business operations, inventory optimization, and promotional initiatives.
- Increased new business by 37% through customer loyalty initiatives and relationship-focused service strategies.
- Consistently exceed monthly sales targets by 9% through employee coaching, upselling strategies, and performance execution.
- Manage social media campaigns and content strategy to strengthen employer/customer brand visibility and engagement.
- Negotiate partnerships with local vendors and businesses, increasing brand visibility by 18%.
Education
Bachelor of Business Administration - Marketing Management
California State Polytechnic University, Pomona
PomonaSkills
- Full-Cycle Recruiting
- Talent Acquisition
- Candidate Sourcing
- Candidate Screening
- Interviewing
- Candidate Selection
- Recruitment Strategy
- Talent Pipeline Development
- Onboarding
- Employee Retention
- Training & Development
- Team Leadership
- Workforce Planning
- Employee Relations
- Conflict Resolution
- Candidate/Employee Engagement
- Relationship Management
- Cross-Functional Collaboration
- Performance Management
- KPI Tracking
- Data-Driven Decision-Making
- Recruitment Marketing
- Workday
- Greenhouse
- Lever
- ADP
- UKG
- BambooHR
- LinkedIn Recruiter
- Indeed
- Microsoft Teams
- Slack
- Zoom
- Microsoft Outlook
- Microsoft Office Suite
- Google Workspace
- DocuSign
- Adobe Acrobat
Personal Information
Recruiting | Talent Acquisition | Team Leadership
Timeline
Manager / Hiring Manager
LONDON — Monrovia, CA
05.2024 - Current
Assistant General Manager & Social Media Manager
TABERNA
03.2023 - Current
Bachelor of Business Administration - Marketing Management
California State Polytechnic University, Pomona