Spencer J. Cody, PGA/CMAA
Austin,TX
Summary
With over a decade of hands-on executive leadership experience in opening and overseeing premier golf facilities, I bring a blend of seasoned leadership and boundless energy to every endeavor. My track record speaks for itself, showcasing achievements in revenue generation, strategic marketing, and the crafting of unforgettable golf experiences.
At the core of my approach is a dedication to fostering strong relationships with both staff and clientele, underpinned by a commitment to exceptional customer service. I thrive on challenges and am driven by a passion for innovation, constantly seeking new ways to enhance operations and exceed expectations.
My proficiency as a self-starter is complemented by excellent interpersonal and communication skills, enabling me to effectively collaborate with diverse teams and stakeholders. Whether spearheading the launch of new ventures or optimizing existing operations, I am known for my creativity, goal-oriented mindset, and unwavering fiscal responsibility.
Having successfully navigated the complexities of opening and managing high-end, high-volume facilities, I am confident that my expertise will prove invaluable in elevating the standards and success of your facility.
Overview
20
20
years of professional experience
Work History
Corporate Director - Club & Golf Operations
Omni Hotels & Resorts
11.2021 - Current
- Support & oversight of 28 courses and $100 million in Club & Golf revenue.
- Drove golf profitability to record years in 2022-2024.
- Led cross-functional teams to achieve project goals on time and within budget constraints.
- Implemented advanced IT infrastructure to support increased efficiency in daily operations, resulting in improved overall performance levels.
- Championed diversity and inclusion efforts, promoting a more inclusive work environment that attracted top talent from various backgrounds.
- Enhanced company productivity by implementing streamlined operational processes and workflow systems.
Director of Golf Operations
Omni Barton Creek Country Club
01.2019 - 11.2022
- Managed all golf operations for 72 hole facility.
- Improved pace of play through effective course management policies and player education initiatives.
- Enhanced member satisfaction by implementing innovative golf programs and services.
- Introduced new technology solutions to enhance golfer experience and streamline daily operations.
- Streamlined operations for increased efficiency while maintaining exceptional course conditions.
- Increased merchandise sales by optimizing inventory management strategies within the pro shop.
- Ensured compliance with all safety regulations during daily operations, minimizing risk factors associated with accidents or injuries on the course.
Director of Golf Operations
PGA West - Private
01.2016 - 01.2019
- Oversight and support of 54 holes of member only golf as well as member play on additional 54 holes.
- Increased member NPS scores YOY by > 3% annually.
- Collaborated with Managing Director & PGA Tour to host PGA Tour CareerBuilder Challenge 2017-2019.
- Implemented effective budgeting strategies to reduce expenses while maintaining high-quality standards in golf operations.
- Enhanced member satisfaction by implementing innovative golf programs and services.
- Partnered with local community organizations to promote junior golf programs and encourage youth participation in the sport.
- Fostered a positive and inclusive club culture, promoting open communication and collaboration among staff members.
- Managed a team of golf professionals, providing ongoing training and mentoring for continued growth and development.
- Developed targeted marketing campaigns to attract new members and increase revenues.
- Enhanced membership retention rates by consistently delivering exceptional customer service experiences for all guests and members alike.
- Increased merchandise sales by optimizing inventory management strategies within the pro shop.
General Manager
Sewailo Golf Club
03.2013 - 01.2016
- Opened (2013) top 100 US and top 25 in AZ golf facility for PY Tribe, Casino Del Sol, and Troon
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Education
Associate of Arts - Focus in Graphic Design Web Development
University of Nevada - Las Vegas
Las Vegas, NV12.2008
Associate of Arts - Associates of Architecture Landscape Design And City Planning.
TMCC
Reno, NV12.2006
Skills
- Analytical
- Dedication
- Confidence
- Attentiveness
- Diplomatic
- Accountability
- Organizational Leadership
- Operations Management
- Strategic Partnerships
- Revenue Growth
- Organizational Development
- Teamwork and Collaboration
- Team Leadership
- Effective leader
References
- John Easterbrook, (480) 694-5118, CMO, PGA of America
- Dan Piotrowski, (615) 438-4596, SVP Operations, Omni Hotels & Resort
- Brady Wilson, (602) 573-5393, General Manager, Southern Dunes Golf Club
- Gabe Hogan, (760) 420-2098, Owner & Restaurateur, LTH & Kitchen
- Charles Kingsbaker, (541) 508-9286, National Sales Manager at NBC Sports Next
Timeline
Corporate Director - Club & Golf Operations
Omni Hotels & Resorts
11.2021 - Current
Director of Golf Operations
Omni Barton Creek Country Club
01.2019 - 11.2022
Director of Golf Operations
PGA West - Private
01.2016 - 01.2019
General Manager
Sewailo Golf Club
03.2013 - 01.2016
Associate of Arts - Focus in Graphic Design Web Development
University of Nevada - Las Vegas
Associate of Arts - Associates of Architecture Landscape Design And City Planning.
TMCC
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