Spring Navarro
Ocala,FL
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to any company. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
19
19
years of professional experience
Work History
Sales Associate
Curaleaf
Silver Springs, FL
05.2023 - Current
- Greet customers, build rapport by providing personalized product advice, and resolve concerns to ensure satisfaction.
- Promote loyalty programs and collaborate with colleagues to maintain a positive store atmosphere.
- Assist with store operations, including opening/closing procedures, cash handling, and compliance with regulations.
- Meet sales goals through upselling and highlighting promotions.
- Stay informed on products and promotions to enhance the customer experience and adapt to the retail environment.
- Helped clients with ordering
- Checking in clients to place and pick up orders.
Lead Pharmacy Technician
Belleview Community Pharmacy
Belleview, FL
09.2020 - 04.2023
- Collected co-payments or full payments from customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Entered and processed patients' prescriptions into internal system.
- Counted and labeled prescriptions with correct item and quantity.
- Set up and modified patient profiles to include current medications and insurance details.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Managed opening and closing duties for pharmacy.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Pharmacy Technician
17th Street Pharmacy
Ocala, FL
05.2016 - 03.2020
- Collected co-payments or full payments from customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Entered and processed patients' prescriptions into internal system.
- Counted and labeled prescriptions with correct item and quantity.
Pharmacy Technician
Belleview Community Pharmacy
Belleview, FL
04.2007 - 04.2016
- Collected co-payments or full payments from customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Entered and processed patients' prescriptions into internal system.
- Counted and labeled prescriptions with correct item and quantity.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Skills
- Supervising Technicians
- Staff Leadership
- Dispensing Medications
- Patient Confidentiality
- Health Insurance Plan Knowledge
- Safety Protocols and Risk Management
- Reviewing Patient Information
- Quality Assurance and Control
- Prescriptions Management
- Inventory Control
Additional Information
Proficient in Rx30 System
Great team leader and trainer
Great team player.
Over 100 5 star Goggle Reviews
Accomplishments
- Won Pharmacy Technician of the Year and Employee of the Year at Belleview Community Pharmacy
Timeline
Sales Associate
Curaleaf
05.2023 - Current
Lead Pharmacy Technician
Belleview Community Pharmacy
09.2020 - 04.2023
Pharmacy Technician
17th Street Pharmacy
05.2016 - 03.2020
Pharmacy Technician
Belleview Community Pharmacy
04.2007 - 04.2016