Squania Menton
Roosevelt,NY
Summary
Detail-oriented, compassionate, results-driven professional with experience in customer service. Backed by a solid work history, with a reputation as a loyal, competent team member. Flexible and resourceful in handling work productivity, with a commitment to collaboration. Leads by example and sets high standards by performance. My major strengths encompass strong organizational skills, solid verbal communication, and the ability to identify needs.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Just In Time Staffing Inc.
Syosset, New York
11.2024 - 01.2025
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Scheduling Coordinator No Fault Accidents
D&D Associates
Garden City , NY
01.2023 - 11.2024
- Coordinates ancillary services such as interpretation, chaperones, transportation when needed to and from medical exams.
- Managed appointment setting, cancellations, and rescheduling for clients, enhancing customer satisfaction.
- Negotiated with vendors and service providers to schedule maintenance and support services.
- Tracked and reported on scheduling errors or issues, implementing corrective actions as needed.
Scheduling Coordinator
Trevi Fountain Group Inc
Baldwin , NY
03.2016 - 01.2023
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Organized and maintained filing systems for important documents.
Education
High School Diploma -
Uniondale High School
Uniondale, NY06-1999
Skills
- Account updating
- Scheduling
- Creative problem solving
- Relationship building
Timeline
Delivery Driver
Just In Time Staffing Inc.
11.2024 - 01.2025
Scheduling Coordinator No Fault Accidents
D&D Associates
01.2023 - 11.2024
Scheduling Coordinator
Trevi Fountain Group Inc
03.2016 - 01.2023
High School Diploma -
Uniondale High School
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