Sreten Duric

Scottsdale,AZ

Summary

Experienced professional with a background in fast-paced environments, adept at managing customer interactions with efficiency and care. Skilled in handling orders, resolving issues, and multitasking to ensure a positive experience for both customers and patrons.

Overview

year of professional experience

years of post-secondary education

Work History

Host

Sfizio

10.2023 - 07.2024

Welcomed guests upon their arrival, ensuring a positive first impression and setting the tone for their dining experience.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Proactively addressed guest concerns and resolved issues in a timely and professional manner, striving to exceed expectations and enhance overall dining experiences.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Education

Business Major

Paradise Valley Community College

Phoenix, AZ

05.2025

High School Diploma -

Horizon High School

Scottsdale, AZ

08.2020 - 05.2023

Skills

Customer Service
Team Collaboration
Effective Time Management
Adaptability
Bilingual (Serbian and English, proficient in both verbal and written communication)

Phone Etiquette
Problem Solving
Attention to Detail
Multitasking and Organization
Microsoft Office

Timeline