Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
SREYLENH PHUONG NHOR

SREYLENH PHUONG NHOR

Dallas,Texas

Summary

Process payment informations with various companies such as healthcare accounts, insurance accounts, finance companies etc to ensuring compliance with HIPPA policy. Meet productivity and quality standards, providing accurate and timely service to customers. Utilize analytical skills to detect and resolve payment discrepancies, enhancing customer satisfaction. Collaborate with team members to streamline processes, resulting in improved operational efficiency. Processed documents through batching, scanning, and data entry, resolving issues promptly and maintaining client satisfaction. Collaborated effectively within teamwork, contributing to team and company's successes . Managed high-pressure situations with composure, delivering consistent results and meeting deadlines and expectations.Maintained attention to detail, ensuring high-quality output and meeting and exceed an organizational standards. Process documents 10 key data entry accurately and efficiently.

Overview

7
7
years of professional experience

Work History

Lockbox processor

PNC bank
06.2021 - Current
  • Process payment information on Desktop PC in a fast-paced environment, ensuring compliance with HIPPA policy
  • Meet productivity and quality standards, providing accurate and timely service to customers
  • Utilize analytical skills to detect and resolve payment discrepancies, enhancing customer satisfaction
  • Collaborate with team members to streamline processes, resulting in improved operational efficiency.

Cash&trade representative 2

Citigroup
09.2018 - 09.2020
  • Fostered strong working relationships with government officials responsible for overseeing import/export regulations compliance matters.
  • Streamlined internal processes to enhance efficiency within the department, leading to faster turnaround times on projects.
  • Collaborated with internal departments for seamless execution of trade deals, fostering a positive team environment.
  • Managed trade documentation, ensuring all paperwork was accurate and submitted on time to avoid potential delays or fines.

document processor

Addecco
08.2017 - 09.2018
  • Processed documents through batching, scanning, and data entry, ensuring accuracy and efficiency
  • Provided exceptional customer service, resolving issues promptly and maintaining client satisfaction
  • Collaborated effectively in a fast-paced environment, contributing to team success and productivity
  • Managed high-pressure situations with composure, delivering consistent results and meeting deadlines
  • Maintained attention to detail, ensuring high-quality output and meeting organizational standards.

Education

High school diploma -

Samduch Auv highschool
01.2009

Skills

  • Computer skills
  • Data entry
  • Attention to detail
  • Teamwork
  • Fast-paced environment
  • Multitasking
  • Policy compliance
  • Punctuality
  • Customer Service
  • HIPAA
  • Flexible and adaptable
  • Communication skills

References

Tabyris Dennis, DALLAS COUNTY, tabyris.dennis@gmail.com, 469-661-5014

Timeline

Lockbox processor

PNC bank
06.2021 - Current

Cash&trade representative 2

Citigroup
09.2018 - 09.2020

document processor

Addecco
08.2017 - 09.2018

High school diploma -

Samduch Auv highschool
SREYLENH PHUONG NHOR