Srijana Tulachan karki
South San Francisco,CA
Summary
Compassionate and reliable individual with experience in customer assistance and retail environments. Demonstrates a strong work ethic and integrity, committed to fostering positive customer relationships and delivering outstanding service.
Overview
9
9
years of professional experience
Work History
Gaming Associate
Knighted Ventures
04.2022 - Current
- Assisted in monitoring gaming operations to ensure compliance with regulatory standards.
- Provided support in customer service, addressing inquiries and resolving issues promptly.
- Adapted quickly to changing operational needs, demonstrating flexibility in task execution.
- Maintained a safe and secure gaming environment by adhering to strict regulatory guidelines and company policies.
Cosmetology Student
Skyline College
San Bruno, CA
08.2025 - 05.2026
- Applied advanced techniques in hair styling and coloring to enhance client satisfaction.
- Conducted skincare consultations, recommending personalized treatments for diverse skin types.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Demonstrated proficiency in the use of salon equipment and tools for various services.
Cashier
WinCo Foods
Elk Grove, CA
05.2019 - 04.2021
- Processed customer transactions accurately and efficiently at point-of-sale.
- Maintained knowledge of store products to assist customers with inquiries and selections.
- Handled cash, credit, and gift card transactions while ensuring compliance with company policies.
- Collaborated with team members to optimize checkout procedures during peak hours.
Supervisor
SUBWAY®Restaurants
Cisco Groove, CA
02.2017 - 07.2019
- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained and mentored new team members to enhance service quality and efficiency.
- Managed inventory control and minimized waste through effective stock management practices.
- Implemented operational improvements that reduced service time and enhanced customer satisfaction.
cashier/host
Cache Creek Casino Resort
Woodland, CA
10.2018 - 04.2019
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Assisted customers with inquiries, delivering exceptional service to enhance guest satisfaction.
- Maintained clean and organized workstations, adhering to safety and health regulations consistently.
- Collaborated with team members to streamline checkout processes, reducing wait times for guests.
Education
Cosmetology Certificate - Cosmetology
Skyline College
San Bruno, CA05-2026
GED -
Golden Gate International College
Kathmandu, Nepal02-2012
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
English
Professional Working
Hindi
Professional Working
Nepali
Native or Bilingual
Interests
- Dancing
- Road Trips
- Blogging/Vlogging
- DIY and Home Improvement
- Hiking
- Reading
- Gardening
Timeline
Cosmetology Student
Skyline College
08.2025 - 05.2026
Gaming Associate
Knighted Ventures
04.2022 - Current
Cashier
WinCo Foods
05.2019 - 04.2021
cashier/host
Cache Creek Casino Resort
10.2018 - 04.2019
Supervisor
SUBWAY®Restaurants
02.2017 - 07.2019
Cosmetology Certificate - Cosmetology
Skyline College
GED -
Golden Gate International College