Latha pagidimunthala
Morrisville,usa
Summary
Dynamic Spa Manager at Seva with a proven track record in enhancing service efficiency and client satisfaction. Skilled in Microsoft Office and effective communication, I foster team collaboration and implement process improvements, ensuring exceptional customer service and strong client relationships. Passionate about creating impactful experiences and promoting team success.
Overview
1
1
year of professional experience
Work History
Spa Manager
seva
Wake Forest, usa
01.2016 - 06.2017
- Managed daily spa operations, ensuring seamless service delivery and high customer satisfaction.
- Trained and supervised staff to promote a collaborative team atmosphere.
- Created reports using MS Office Suite programs.
- Developed process improvements to enhance service efficiency and client experience.
- Maintained data integrity for accurate client record management.
- Established strong client relationships through effective communication strategies.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Conducted regular staff meetings to ensure consistency in service standards.
- Documented client records accurately to support operational efficiency.
- Performed data entry duties using MS Office applications such as Word or Excel.
Volunteer at Library
Library Journal
- Assisted patrons in locating resources and information within library systems.
- Organized community events to promote library usage and literacy.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Collaborated with library staff to enhance resource accessibility and user experience.
- Managed administrative tasks, including updating databases and maintaining accurate records.
Education
Bachelors - Information Technology
Sridevi Womens Engineering College
IndiaSkills
- Ability to Multitask
- Communication Skills
- Customer Service
- Ability to Work in a Team
- Microsoft Office
- MS PowerPoint
- Promotional programs
- Effective communication
- Process improvements
- Team collaboration
- Record keeping
- Proficiency in MS Office
Accomplishments
- Awarded best employee of the month
Timeline
Spa Manager
seva
01.2016 - 06.2017
Volunteer at Library
Library Journal
Bachelors - Information Technology
Sridevi Womens Engineering College
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