
Dynamic Lead System Architect with over 18 years of IT experience, including more than a decade focused on Pega solution architecture and enterprise-scale BPM implementations. Expertise includes PRPC 6.x–8.x/Infinity, Case Management, Customer Service, Decisioning, and Pega Express, consistently delivering innovative solutions across diverse sectors such as healthcare, banking and finance, communications, insurance, and payments. A strong foundation in cloud migration, Pega upgrades, reusable framework development, performance engineering, DevOps, and enterprise integrations (REST/SOAP/Kafka) drives impactful results. Committed to mentoring teams and advancing Center of Excellence initiatives while ensuring alignment between architecture and overarching business and IT strategies.