
Results-driven professional with extensive experience in life sciences. Skilled in advanced IHC/ISH staining methods, technical training, and cross-functional collaboration. Committed to enhancing stakeholder experiences and optimizing assay development processes.
Led technical training sessions centered on advanced IHC/ISH staining methods for customers and junior associates.
Ensured ongoing customer support through effective troubleshooting techniques.
Collaborated with stakeholders to facilitate development and launch of new assays.
Executed tasks efficiently by following company Standard of Work amidst tight deadlines.
Assisted cross-functional teams in marketing assays aimed at clinical research applications.
Maintained detailed documentation of customer training and support interactions in Salesforce.
Oversaw inventory control for consumables required during customer demonstrations.
Supervised histology laboratory operations, staff, and workflow management.
Implemented immunohistochemistry to expand service offerings and boost revenue.
Conducted all technical operations in histology lab, maintaining quality control throughout.
Directed IHC procedures and provided training for unregistered laboratory technicians.
Served as liaison for Ingham Intermediate School District Histology program, enhancing partnership effectiveness.
Ensured compliance with CAP standards through effective management of laboratory operations and quality control.
Oversaw histology and morgue functions while executing essential technical tasks.
Fulfilled role as business manager for cytology, optimizing resource allocation and workflow.
Contributed expertise as laboratory safety officer, enhancing safety policies and training programs.
Engaged in disaster preparedness and needlestick committees to promote safety culture.
Facilitated addition of manual IHC and ISH to testing menu, improving diagnostic offerings.
Executed sample preparation and flow cytometry runs to assist in patient diagnostics.
Relocated to sister facility post-merger to provide specialized gross dissection, autopsy, and IHC services.