Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Shayla Simons-Vatch

Shayla Simons-Vatch

Miami

Summary

Dynamic and engaging bartender & waitress with a proven track record through my employment history, excelling in beverage preparation and outstanding customer service. Skilled in suggestive selling and responsible alcohol service, I consistently anticipate guest needs, ensuring a memorable experience while maintaining a well-organized environment.

Overview

5
5
years of professional experience

Work History

Bartender

Starlets
New York
01.2023 - Current
  • Delivered exceptional service by greeting customers, taking orders and filling each accurately.
  • Accurately documented all transactions into point-of-sale system following established cash handling procedures.
  • Crafted unique cocktails using fresh ingredients and seasonal flavors.

Bottle Service

KLUB 24
Miami
02.2022 - 12.2022
  • Performed cash handling duties such as accepting payments from patrons, counting change, and balancing receipts at the end of each shift.
  • Stock the bar area with alcohol, juices, syrups, and other necessary supplies for making drinks.
  • Anticipated guest needs, refilled drinks, and cleared empty glasses.
  • Maintained a neat and organized work station by wiping down surfaces, restocking items, and disposing of trash.

VIP Hostess

Dukunoo
Miami
12.2020 - 02.2021
  • Welcomed guests with genuine hospitality and friendly demeanor.
  • Provided information about menu offerings and promotions to guests.
  • Answered phones professionally and responded quickly to messages left by callers.
  • Provided information about available services and amenities to VIP clients.

Education

Some College (No Degree) - Fashion Design & Technology

Seneca College
Toronto

Skills

  • Suggestive selling
  • Outstanding customer service
  • Engaging personality
  • Able to work on foot for long hours
  • Handling difficult customers
  • Responsible alcohol service
  • Ability to work well as a team

Accomplishments

  • Honors
  • Cpr Certified

Languages

Spanish
Limited
French
Limited
Chinese (Mandarin)
Limited

Timeline

Bartender

Starlets
01.2023 - Current

Bottle Service

KLUB 24
02.2022 - 12.2022

VIP Hostess

Dukunoo
12.2020 - 02.2021

Some College (No Degree) - Fashion Design & Technology

Seneca College

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Shayla Simons-Vatch