Stacee Zappy
North Royalton,OH
Summary
Determined Esthetics Student with exceptional knowledge of dermabrasion and skincare. Excellent multitasking and problem-solving traits. Tactful and discrete with proven success working alone or with teams.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Associate
Hand And Stone Massage And Facial Spa
07.2023 - Current
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintain calm demeanor and professionally manage issues in busy, high stress situations.
- Provide positive first impressions to welcome existing, new, and potential clients.
- Solve clients challenges by offering relevant products and services.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Answer customer questions about products and services, help locate merchandise, and promote key items.
- Maintain knowledge of store sales, payment policies.
Dental Assistant
North Coast Endodontics Specialists
06.2019 - Current
- Clean and sanitize dental tools and equipment, straighten treatment rooms, and restock supplies to prep for next patient and maintain health and safety practices.
- Strong knowledge of dental terminology.
- Successfully assist dentist by performing four-handed dentistry and other chair-side duties.
- Prepare patient x-rays and images for dentist review.
- Equipment maintenance.
- Maintain dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Explain treatment procedures and instruct patients on home care guidelines.
- Record patients' health histories, document current symptoms, and pull up records from prior visits for dentists to view and evaluate.
- Proper use of PPE and following all Covid-19 guidelines.
- Take dental images following strict patient protection rules, applying lead aprons.
- Monitor patient comfort and safety during dental procedures.
Dental Assistant/Receptionist
A Caring Dental Group
04.2017 - 06.2019
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry.
- Dentrix software knowledge.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Properly disinfecting and sterilization of instruments.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Prepared patient X-rays and images for review by dentist.
- Took dental images following strict patient protection rules, applying lead aprons.
- Verified patient insurance eligibility and benefits.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Wait Staff, Activity Assistant, and Receptionist
Gardens at Westlake
10.2010 - 04.2017
- Following resident care plans in providing daily activities.
- Assist in planning, developing, organizing, implementing and evaluating the activity programs for the facility.
- Answering and routing phone calls in accordance with office policies.
- Provide basic and accurate information in-person and via phone/email.
- Notifies company personnel of visitor arrival.
- Ensure completion of sign-in and security procedures.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Veterinary Assistant/Receptionist
Avon Animal and Bird Hospital
12.2013 - 04.2015
- Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
- Post operations follow up phone calls.
- Administration of medication.
- Checking vital statistics.
- Understanding of animal behavior.
- Performing urinalysis and blood cultures.
- Send out and record lab work.
- Proper restraining of animals.
- Sterilization of surgical equipment.
Education
Esthetician
Brown Aveda Institute
Strongsville, OH01.2024
No Degree - Dental Assisting
Lorain CountyJVS/Adult Career Center
Oberlin, OH02.2017
High School Diploma -
North Ridgeville High School
North Ridgeville, OH05.2011
Skills
- Time Management
- Teamwork and Collaboration
- Conflict Resolution
- Excellent People Skills
- Sales and Marketing
- Multitasking Strengths
- Verbal Communication
- Listening Skills
- Customer Service
Additional Information
- Willing to relocate to: Strongsville, OH - Parma, , OH , Authorized to work in the US for any employer
Certification
- Dental Assisting Radiographer Certificate (License #: 51.033692)
- BLS for Healthcare Providers (CPR and AED)
- First Aid Certification
- Dental Assistant Program (externship completion)
Timeline
Sales Associate
Hand And Stone Massage And Facial Spa
07.2023 - Current
Dental Assistant
North Coast Endodontics Specialists
06.2019 - Current
Dental Assistant/Receptionist
A Caring Dental Group
04.2017 - 06.2019
Veterinary Assistant/Receptionist
Avon Animal and Bird Hospital
12.2013 - 04.2015
Wait Staff, Activity Assistant, and Receptionist
Gardens at Westlake
10.2010 - 04.2017
Esthetician
Brown Aveda Institute
No Degree - Dental Assisting
Lorain CountyJVS/Adult Career Center
High School Diploma -
North Ridgeville High School
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