Stacey Beckham

Greet clients and their pets warmly upon arrival

Answer phone calls and emails professionally and courteously Schedule, confirm, and manage appointments and follow-ups

Handle client check-ins and check-outs efficiently

Provide information about clinic services, policies, and procedures

Maintain accurate client and pet records in the clinic's system

Update electronic medical records with appointment details and treatments

File, scan, or organize lab reports, consent forms, and invoices Prepare and process payments, refunds, and billing

Assist with prescription refill requests and documentation

Handle cash, credit card, and online payments

Prepare daily cash drawers and balance end-of-day reports

Generate invoices for medical procedures and treatments

Explain charges and billing processes to clients

Communicate efficiently between clients and veterinary staff

Relay lab results, appointment notes, or special client requests

Assist with organizing patient flow during busy hours

Help maintain a clean, organized reception and waiting area Restock office supplies and client information brochures

Answer and route phone calls, emails, and inquiries

Schedule meetings, inspections, and appointments

Maintain digital and physical filing systems

Prepare correspondence, reports, and memos

Order office supplies and manage vendor accounts

Prepare and track contracts, subcontracts, and change orders

Maintain project files (plans, permits, insurance certificates, lien waivers)

Assist with bid packages and proposal preparation

Distribute plans and specifications to subcontractors

Track project deadlines and compliance requirements

Process invoices and purchase orders

Track job costs and expenses

Assist with payroll (timesheets, labor hours tracking)

Prepare billing documents (AIA billing, progress invoices)

Follow up on outstanding payments

Skills

Leasing Agent 2018-2021

Respond to inquiries (phone, email, walk-ins)

Schedule and conduct property tours

Explain lease terms, pricing, amenities, and policies

Highlight property features and benefits

Take photos and write compelling property descriptions

Promote available units to attract qualified tenants

Organize and host open houses or property tours

Prepare lease agreements and related documents

Review lease terms with tenants before signing

Ensure all paperwork is completed accurately

Collect deposits and initial rent payments