Stacey Caplen
Buy Gitomer, Inc
Boynton Beach, FL,FL
17
years of professional experience
At Buy Gitomer, Inc, I enhanced seminar experiences and customer satisfaction through meticulous event coordination and exceptional service. Demonstrating adaptability and organizational skills, I streamlined operations and improved efficiency. My proactive approach in managing logistics, day to day tasks, and making myself available 24-7-365 contributed to the company's success.
Work History
Seminar Coordinator/Customer Service/Personal Assistant to the Owner
14 Years 8 Months- Improved overall seminar experience by effectively managing event logistics, including venue selection, scheduling, and coordinating with customers.
- Managed efficient registration processes for attendees, ensuring a smooth check-in experience at each event.
- Provided exceptional customer service by promptly addressing attendee inquiries before, during, and after each seminar event.
- Adapted quickly to unexpected changes in schedules or speaker availability, ensuring minimal disruptions to planned agenda.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Streamlined the owner''s schedule by managing appointments, meetings, and travel arrangements.
- Optimized time management for the owner with effective calendar organization and event coordination.
- Answered high volume of phone calls and email inquiries.
- Took notes and dictation at meetings.
- Promoted team productivity by keeping supplies organized and well-stocked.
Cashier
3 Years 3 Months- Greeted customers and addressed needs promptly to enhance shopping experience.
- Worked a flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked merchandise in front lanes to enhance product visibility.
- Facilitated returns and refunds, resolving transaction issues to ensure customer satisfaction.
- Stocked, tagged, and displayed merchandise.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Secretary
2 Years 1 Month- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Light book keeping
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Education
Real Estate Sales Associate - Real Estate
Cosmetology - Manicuring
High School Diploma
Skills
Event coordination
Scheduling
Professionalism
Task prioritization
Adaptability and flexibility
Excellent communication
Reliability
Multitasking Abilities
Attention to detail
Time management
Customer service
Travel arrangements
Timeline
Cashier
Dollar Tree
10.2022 - 01.2026Read More
Seminar Coordinator/Customer Service/Personal Assistant to the Owner
Buy Gitomer, Inc
02.2012 - CurrentRead More
Secretary
Udolf Libow and Blattner
04.2009 - 05.2011Read More
Gold Coast School of Real Estate
Real Estate Sales Associate from Real Estate
Read More
P B Cosmetology Education Center
Cosmetology from Manicuring
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Cherry Hill High School East
High School Diploma
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