A results-driven professional communicator with experience in many types of writing, including promotion, education, freelance writing, and grant preparation for a variety of organizations and purposes.
Organized and dependable, successful at managing multiple priorities with a positive attitude.
Known for self-motivation, an organized work ethic, strong team collaboration, and adaptability to changing circumstances.
Oversee the enrollment process for hundreds of nurses in BSN and MSN degree programs annually. Counsel prospective students to prepare them for the rigors of continuing education, and encourage them as they continue their educational journeys. The position requires the ability to multitask and meet strict deadlines. I have also designed, edited, and distributed a monthly newsletter for university employees in the Leavitt School of Health Enrollment Department.
Worked in a team environment to request and obtain medical records and reports for law firms nationwide for a variety of litigation purposes. Facilitated information-gathering for major insurance companies such as Blue Cross Blue Shield, Aetna, United Health Care, and Intermountain Health Care for use in risk adjustments related to Medicare and Medicaid, commercial risk adjustments, and Health Effectiveness Data Information Set (HEDIS) projects. Demonstrated a high level of discretion, as projects involved working within HIPAA regulations and dealing with personal health information and other private data.
Time-limited employment involving technical writing, participation in planning, and creation of printed & online manuals and live training materials. Planned and created web-based procedures for funding through the Request for Services Committee. Planned update of online training manuals for users of Utah System for Tracking Eligibility, Planning, and Services (USTEPS) and Utah Provider Interface (UPI). Functioned as a Certified Records Officer for the State of Utah and assisted team members with fulfillment of information requests governed by Utah’s Government Records Access and Management Act (GRAMA)
Maintained the integrity and privacy of identifying and processing salient client documents in order to create a paperless database for the Division. Utilized organization, attention to detail, concentration and persistence while working with thousands of client records. High level of accuracy, efficiency, and absolute discretion demonstrated to protect the privacy and rights of clients and their caregivers. Functioned as a Certified Records Officer for the State of Utah.
Managed the Utah Scenic Byway Program, including preparation of federal grant applications, and served as a liaison between rural destinations and the statewide Byway Committee. Developed a reputation as a "bridge builder" by listening to constituent concerns about Division projects and programs, then negotiating and facilitating mutually advantageous discussions and solutions. Researched, developed, wrote, and edited newsletters and print and online publications targeted to potential visitors to the state from domestic and international markets, as well as tourism industry professionals and Utah residents, encouraging ecologically responsible enjoyment of Utah's attractions and offerings. The publications included the award-winning Utah Travel Guide and Utah Scenic Calendar.
This position required adherence to deadlines and the ability to balance multiple tasks and duties at all times.
Participated in research and development for a state government agency. Prepared documentation of the agency's funding needs and proposed projects for appropriation committees of the Utah State Legislature. Worked with staff and the division's executive director to plan and implement programs and planning for growth, and responsible use of resources in an economically effective manner.
Researched, developed, wrote, edited, and published award-winning print and online publications targeted to potential visitors from domestic and international markets, as well as tourism industry professionals and Utah residents. Developed content strategies that enhanced visitor engagement and promoted state attractions effectively. Focused on encouraging ecologically responsible enjoyment of Utah's offerings.
Educational Certificates earned after Graduation
University of Utah Administration Certificate
University of Utah Project Management Certificate
University of Utah Strategic Planning Certificate