Stacey Dobbins
Rocky Mountain Movement Disorders Center
LITTLETON,CO
1
Certification
13
years of professional experience
Professional Intake Coordinator skilled in managing client assessments, workflow coordination, and ensuring seamless service delivery. Strong focus on team collaboration and achieving results. Flexible and reliable, adept at adapting to changing needs. Proficient in client communication, scheduling, and administrative tasks, ensuring efficient operations and high client satisfaction.
Work History
Neuropsych Intake Coordinator/Medical Office Administrative Assistant
4 Years- Coordinated patient intake processes to ensure seamless appointment scheduling and efficient data collection.
- Collaborated with healthcare providers to streamline communication regarding patient status and treatment plans.
- Developed and maintained comprehensive patient records using electronic health record (EHR) systems.
- Trained junior staff on intake procedures, enhancing overall operational efficiency and service quality.
- Handling difficult phone calls and responding immediately to requests
- Successful in filling last minute open slots for the providers which resulted in greater use of the neuropsychologist's time and increased revenue.
- Certified Administrator of NeuroTrax Exams, and apply detailed thought into the reports for each patient.
- MOCA trained
- Interviews caregivers and patients with neurological brain disorders using the neuropsychiatric inventory, functional assessment, and mood scale/anxiety questionnaires
- Becoming very familiar with families and caregivers, offering exceptional care to provide support and gather resources to help them in difficult times.
- Verifying insurance and obtaining prior authorizations a month ahead of time, allowing for a streamlined schedule.
- Managing a schedule and balancing appointments between four providers who share patients in part of their very complicated schedules.
- Adapts well to change, incorporates a new diagnostic program and applies her creativity to come up with methods of implementing new protocols.
- Successfully helped launch a new memory program involving coordinating multiple appointments with different providers, ordering labs, and brain imaging.
- Amazing communication between multiple groups handling different parts of each patient's care, preventing major scheduling issues from arising.
- Quickly adjusts and adapts to major changes in the work environment.
- Shows passion and deep level of care to patients, caregivers and families who provide positive feedback after these difficult testing sessions.
Driver/Transportation
11 Months- Facilitated personal connections with clients to enhance their comfort. on a personal level to adults with intellectual disabilities
- Provided transportation for fourteen clients, fostering relationships to better understand their unique needs and ensure tailored care.
- Supported client health by sanitizing hands and taking temperatures during van boarding process
- Maintained a clean and safe environment by sanitizing the van after each route
- Engaged on a personal level to adults with intellectual disabilities
Delivery Driver
3 Months- Reviewed orders pre- and post-delivery to confirm completeness, accuracy of charges, and customer satisfaction
- Reviewed orders before and after delivery to ensure that orders are complete, the charges are correct, and customers were satisfied
- Loaded items into delivery vehicle for transport, transporting, and delivering items to clients or businesses in a safe, timely manner
- Navigated hazardous weather conditions day and night to ensure timely delivery
- Maintained hygiene standards by sanitizing vehicle and hands regularly hands and vehicle between each delivery
Delivery Driver/ Hostess
5 Years 1 Month- Coordinated dining area to optimize customer seating and enhance dining experience
- Managed to-go orders at counter and over phone to ensure prompt service
- Utilized computer software to streamline order processing to kitchen
- Quickly learned to use computer software to send orders to kitchen
Part-time Custodian
4 Years 1 Month- Gathered and emptied trash, cleaned floors through sweeping, mopping, scrubbing, and vacuuming, and sanitized bathrooms to uphold hygiene standards.
- Maintained cleanliness by regularly cleaning and organizing spaces. in designated classrooms, library, cafeteria (dusting, wiping down computer lab.)
- Participated in summer cleaning by assisting with deep cleaning tasks. cleaning activities, deep cleaning carpets, walls, and floors of all rooms of all grade schools located in South Jeffco
- Participated in summer cleaning activities, deep cleaning carpets, walls, and floors of all rooms of all grade schools located in South Jeffco
Education
Certificate of Completion - Medical Administration & Billing/Coding
High School Diploma
Skills
Insurance Verification/ICD10CM/CPT
eClinicalWorks software
HIPAA and OSHA regulations
Scheduling
Workflow optimization
Team collaboration
Performance improvement
Patient support services
Multitasking and organization
Adaptability
Relationship building
teamwork and collaboration
Time management
Certification
Medical Office administration, Billing and Coding
NeuroTrax Operational Training Series
Timeline
Neuropsych Intake Coordinator/Medical Office Administrative Assistant
Rocky Mountain Movement Disorders Center
08.2022 - CurrentRead More
Driver/Transportation
Grow Associates
06.2021 - 05.2022Read More
Delivery Driver
Warrior Xpress
02.2021 - 05.2021Read More
Delivery Driver/ Hostess
Asian Chefs
12.2015 - 01.2021Read More
Part-time Custodian
Jefferson County Public Schools
10.2013 - 11.2017Read More
Chatfield Senior High School
High School Diploma
Read More
Millennium Training Institute
Certificate of Completion from Medical Administration & Billing/Coding
Read More