Reliable healthcare provider enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
Delta T Group
09.2024 - Current
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Resident Support Staff Member
HARC
05.2024 - 09.2024
Facilitated group activities that encouraged socialization, mental stimulation, and physical activity among residents.
Maintained accurate records of resident care, documenting progress toward goals and reporting any changes in condition to appropriate personnel.
Provided guidance on personal hygiene practices to promote overall health and well-being among residents.
Coordinated social activities for residents, promoting engagement and community involvement.
Enhanced resident well-being by providing compassionate support and assistance with daily living tasks.
Medical Receptionist
Community Health Services
05.2023 - 05.2024
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Managed multi-line phone system and pleasantly greeted patients.
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Certified Nursing Assistant
Clipboard Health
01.2022 - 05.2023
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Certified Nursing Assistant
Brightstar Healthcare Agency
05.2021 - 01.2022
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Certified Nursing Assistant
Caring Nuses
08.2020 - 05.2021
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Maintained clean and safe environment, reducing risk of infections and promoting health.
Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
Nurse Technician
Hartford Healthcare
03.2020 - 06.2020
Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
Provided prompt and accurate services such as CPR and first aid during emergencies.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Certified Nursing Assistant
Nursing Services Inc.
09.2019 - 03.2020
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
Certificate of Technical Studies - Certified Nurses Aide
Stone Academy
East Hartford, CT
03-2015
Certification - Certified Clinical Medical Assistant
American Institute
West Hartford, CT
06-2009
High School Diploma -
A.I Prince Tech CTHS
Hartford, CT
06-2006
Skills
First aid and safety
Behavior redirection
Client support
Compassionate caregiving
Problem-solving aptitude
Time management abilities
Multitasking Abilities
Problem-solving abilities
Vitals monitoring and documentation
Compassionate client care
EMR / EHR
ADL support
Timeline
Direct Support Professional
Delta T Group
09.2024 - Current
Resident Support Staff Member
HARC
05.2024 - 09.2024
Medical Receptionist
Community Health Services
05.2023 - 05.2024
Certified Nursing Assistant
Clipboard Health
01.2022 - 05.2023
Certified Nursing Assistant
Brightstar Healthcare Agency
05.2021 - 01.2022
Certified Nursing Assistant
Caring Nuses
08.2020 - 05.2021
Nurse Technician
Hartford Healthcare
03.2020 - 06.2020
Certified Nursing Assistant
Nursing Services Inc.
09.2019 - 03.2020
Certificate of Technical Studies - Certified Nurses Aide
Stone Academy
Certification - Certified Clinical Medical Assistant
American Institute
High School Diploma -
A.I Prince Tech CTHS
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