Stacey Fay

Placed advertisements, evaluated applicant credentials, conducted initial phone interviews and pre-screening assessments:

• Contacted prospective newspaper carrier recruits (from multiple states) by telephone to screen for basic requirements and to give detailed information on individual route specifics (including compensation, mileage, number of papers, etc.)
• Maintained Excel Spreadsheet Prospective Carrier contact information.
• Logged detailed notes on prospective carrier past delivery experience and gauged interest in delivering routes.
• Scheduled in-person meetings with site district managers and texted prospective carriers with meeting information.

*Contacted newspaper subscribers by telephone to renew subscriptions.

*Took payments over the phone, set up auto-payments, and sent receipts when asked.

*Retained customers by addressing concerns and complaints and offering discounts to keep them subscribed.

*Contacted seriously delinquent subscribers to collect past due payments.