Stacey Ferguson
Joliet,IL
Summary
Seeking a full-time, challenging and rewarding career in a professional business environment which will utilize my comprehensive office, organizational and exceptional customer service skills.
Overview
2027
2027
years of professional experience
Work History
Medical Receptionist
Duly Health and Care
Naperville, IL
2023 - Current
- Managed patient check-in and appointment scheduling using electronic health record systems.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Verified insurance information and collected co-pays to streamline billing processes.
- Assisted in maintaining organized medical records for efficient retrieval and compliance.
- Provided administrative support by answering phone calls and addressing patient inquiries promptly.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Caleb Chemical
01.2021 - 01.2021
- Primary Duties and Responsibilities:
- Purchase Order & Inventory Management: Effectively manage the Purchase order replenishment process with a focus on matching inventory levels (supply) with the needs of our customers’ demand. Spend Analysis and Cost Management: Identify areas regarding cost reduction, negotiating increases/decreases and contractual issues with suppliers, manage transportation costs, and implement rebate programs.
- Project Management & Sourcing: Work with Sales and the project team to understand upcoming projects and identify potential sources of supply
- Business Processes and Systems: Use innovation and implement new processes and procedures that are focused on improving efficiencies within the supply chain of the organization.
- Establish, build, and maintain relationships with all key vendors.
- Negotiate pricing contracts and payment terms with suppliers.
- Review and resolve discrepancies with supplier for component non-conformance or quality issues.
- Identify process improvements to increase efficiency and accuracy.
Purchasing Coordinator
Chicago Aerosol
01.2010 - 01.2020
- Primary Duties and Responsibilities:
- Purchase Order & Inventory Management: Effectively manage the Purchase order replenishment process with a focus on matching inventory levels (supply) with the needs of our customers’ demand. Spend Analysis and Cost Management: Identify areas regarding cost reduction, negotiating increases/decreases and contractual issues with suppliers, manage transportation costs, and implement rebate programs. -Evaluate purchase orders to ensure order
- Project Management & Sourcing: Work with Sales and the project team to understand upcoming projects and identify potential sources of supply
- Business Processes and Systems: Use innovation and implement new processes and procedures that are focused on improving efficiencies within the supply chain of the organization.
- Establish, build, and maintain relationships with all key vendors.
- Negotiate pricing contracts and payment terms with suppliers.
- Review and resolve discrepancies with supplier for component non-conformance or quality issues.
- Identify process improvements to increase efficiency and accuracy.
- Builds and maintains strong customer relationships
Diamond Inventory Manager/Buyer
Rogers and Hollands Jewelers
Matteson, IL
01.1998 - 01.2010
- Maintain and control diamond inventory
- Control and process new product assembly
- Vendor contact for price and availability on merchandise
- Liaison between Jewelers and Store personnel for guest repairs, generates custom order pricing
- Work with other Merchandising Associates to maintain team building skills and to problem solve any discrepancies
- Ensure the proper processing and display of merchandise
- Oversee and monitor loss prevention programs
Education
High School Diploma -
Joliet Central High School
Joliet, ILSkills
Front desk operations
Telephone etiquette
Appointment scheduling
Medical terminology
Patient scheduling
Patient registration
HIPAA compliance
Insurance verification
Appointment setting
HIPAA guidelines
Payment collection
Reminder calls
Referral verification
Timeline
Caleb Chemical
01.2021 - 01.2021
Purchasing Coordinator
Chicago Aerosol
01.2010 - 01.2020
Diamond Inventory Manager/Buyer
Rogers and Hollands Jewelers
01.1998 - 01.2010
Medical Receptionist
Duly Health and Care
2023 - Current
High School Diploma -
Joliet Central High School