Stacey Fleming
Sinking Spring,PA
Summary
Dynamic Client Service Representative with a proven track record at Merrill Lynch, excelling in client relations and issue resolution. Recognized for maintaining confidentiality while delivering exceptional customer service under pressure. Skilled in funds transfers and adept at understanding customer needs, ensuring a seamless experience for clients.
Overview
42
42
years of professional experience
Work History
Client Service Representative
Merrill Lynch
04.1983 - Current
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Maintained accurate record-keeping with proactive attention to client information updates.
Education
Business
Johnstown
Johnstown, PA06.1983
Skills
- Client relations
- Client support
- Outbound calling
- Client profile building
- Funds transfers
- Customer service
- Administrative and office support
- Calm and professional under pressure
- Issue and complaint resolution
- Understanding customer needs
- Professional telephone demeanor
- Product knowledge
- Problem resolution
Timeline
Client Service Representative
Merrill Lynch
04.1983 - Current
Business
Johnstown
Similar Profiles
Danny KashtDanny Kasht
Vice President at Merrill Lynch, Pierce, Fenner & Smith Incorporated: Merrill EdgeVice President at Merrill Lynch, Pierce, Fenner & Smith Incorporated: Merrill Edge
Jerrell LundyJerrell Lundy
Senior Client Service Specialist - Premier Clients at Merrill LynchSenior Client Service Specialist - Premier Clients at Merrill Lynch
David RicoDavid Rico
Compliance Officer at Bank of America Merrill LynchCompliance Officer at Bank of America Merrill Lynch
Shara BredbnenerShara Bredbnener
Server at Victor Emmanuel’s ClubServer at Victor Emmanuel’s Club
Erick OlivaresErick Olivares
Personnel Coordinator at East Penn Manufacturing CoPersonnel Coordinator at East Penn Manufacturing Co