Stacey Ford
Portland,OR
Summary
To find a position where my experience would be utilized for mutual benefit.
Conscientious professional in residential and commercial cleaning, known for being highly productive and efficient in task completion. Possess specialized skills in sanitation practices, time management, and organization. Excel in communication, adaptability, and problem-solving to ensure top-notch service delivery.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
30
30
years of professional experience
Work History
Housekeeper Lead
Bandon Dunes
Bandon, OR
08.2021 - Current
- Train new housekeepers, open in the mornings with my Supervisors, assign housekeepers to their boards, writing their assignments for them
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Covered for the Supervisors when everyone was out during the covid pandemic.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Changed bed linens and towels, tidied up rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Interacted pleasantly with clients and guests when performing daily duties.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Ensured that all health standards were met during cleaning operations.
- Observed proper use of chemicals when cleaning various surfaces.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Disinfected telephones, light switches and other frequently touched objects.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Inspected furniture for damage or stains in between guest stays.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Housekeeper Inspector
Bandon Dunes
Bandon, OR
08.2020 - 08.2021
- Strip and stock rooms, inspect rooms after housekeepers clean them, help clean the rooms, check soap containers, run errands, drive the housekeepers to their areas of work in the company van, update to the supervisors
- Communicated with maintenance team on damages to repair.
- Reported damage or theft of hotel property to management.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Inspected furniture for damage or stains in between guest stays.
- Interacted pleasantly with clients and guests when performing daily duties.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Reported any maintenance issues or damage to supervisors immediately.
Housekeeper
Bandon Dunes
Bandon, OR
09.2019 - 08.2020
- Make beds, clean bathrooms, sweep, vacuum, mop, stock rooms, fulfill guest requests
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Communicated with customers about requests for additional supplies or cleaning services.
- Reported damage or theft of hotel property to management.
- Returned rooms to occupant-ready status to satisfy future guests.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Responded to requests from guests regarding housekeeping needs.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Followed safety procedures when handling hazardous materials.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Reported any maintenance issues or damage to supervisors immediately.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Interacted pleasantly with clients and guests when performing daily duties.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
Teacher’s Aide/Assistant
Gold Coast Christian School
Coos Bay, OR
08.2015 - 06.2019
- Helped teach children in a one room, multi-grade classroom
- Bulletin boards, graded papers, made school records files, edited papers, assisted on field trips every month
- Encouraged critical thinking skills and problem solving strategies among students.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Maintained a safe and orderly learning environment for all students.
- Supervised students throughout day, both in classroom and outside during breaks.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Prepared and graded subject tests for students.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Remained calm and patient in student interactions to support individual growth and development.
- Updated and maintained databases with current information.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Caregiver
Heritage Place Assisted Living & Alzheimer’s Care Facility
Bandon, OR
08.2003 - 11.2003
- Took care of residents, cleaned rooms, made beds, generated reports
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Followed safe lifting and transferring techniques to transport residents.
- Recorded client status progress and challenges in logbooks and reports.
- Helped clients get in and out of beds and wheelchairs.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Receptionist
Southport Forest Products
Coos Bay, OR
05.1999 - 02.2002
- Clerical duties, Shipping and Production reports and invoices
- Inventory reports and controls, computer data entry, built excel spreadsheets and forms
- Payroll, monthly SAIF reports, Human Resources providing handbooks and benefit packets
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Greeted visitors and provided them with assistance.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Assisted with special projects assigned by management when required.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Prepared welcome packages for new hires.
- Performed data entry tasks into various computer systems accurately and promptly.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
Housekeeper
Driftwood Motel (Bandon Lighthouse Cove Inn)
Bandon, OR
06.1997 - 09.1997
- Cleaned and vacuumed rooms, made beds, sanitized bathrooms
- Communicated with customers about requests for additional supplies or cleaning services.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Interacted pleasantly with clients and guests when performing daily duties.
Laborer
Thunderbird Furniture
Days Creek, Oregon
09.1996 - 06.1997
- Made wood into furniture pieces
Cashier
Dairy Queen
Bandon, Oregon
06.1996 - 09.1996
- Made dairy treats, cashier, cleaned machines
- Greeted customers and answered any questions they had about the store's products and services.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
Janitor
Milo Academy Administration building
Days Creek, Oregon
09.1995 - 06.1996
- Janitor, cleaned offices, classrooms, and bathrooms
- Swept floors, cleaned chalk boards
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Serviced, cleaned and restocked restrooms.
- Empty wastebaskets and trash containers.
Education
High School Diploma -
Milo Academy
General Education -
SWOCC
Skills
- Excel
- Word
- Ten key
- Multi-line Phone system
- Data Entry
- Employee training
- Time management
- Deep cleaning
- Chemical safety
- Guest interaction
- Room inspection
- Health standards
- Customer service
- Attention to detail
- Problem solving
- Team leadership
- Communication skills
- Adaptability
- Problem-solving abilities
- Self motivation
- Multitasking Abilities
- Adaptability and flexibility
- Reliability
Timeline
Housekeeper Lead
Bandon Dunes
08.2021 - Current
Housekeeper Inspector
Bandon Dunes
08.2020 - 08.2021
Housekeeper
Bandon Dunes
09.2019 - 08.2020
Teacher’s Aide/Assistant
Gold Coast Christian School
08.2015 - 06.2019
Caregiver
Heritage Place Assisted Living & Alzheimer’s Care Facility
08.2003 - 11.2003
Receptionist
Southport Forest Products
05.1999 - 02.2002
Housekeeper
Driftwood Motel (Bandon Lighthouse Cove Inn)
06.1997 - 09.1997
Laborer
Thunderbird Furniture
09.1996 - 06.1997
Cashier
Dairy Queen
06.1996 - 09.1996
Janitor
Milo Academy Administration building
09.1995 - 06.1996
High School Diploma -
Milo Academy
General Education -
SWOCC