Stacey Godbout

• Conducted audits of teller cash drawers and vault.

Carefully monitored cash drawer activity, ensuring accuracy in transaction processing and adhered to all policies and procedures.

• Performed currency transaction reports.
• Managed daily operations by processing customer transactions and providing exceptional customer service in a friendly and professional manner.

Supported other tellers

Kept branch cash limits down

• Balanced cash drawer daily and resolved discrepancies .
• Disbursed cash and checks accurately.
• Processed customer transactions
• Responded to customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accuracy.
• Always maintained a strong work ethic demonstrating professionalism and courteousness

• Booked appointments, answered phones, greeted clients and handled payments
• Demonstrated high levels of customer service to increase retention
• Demonstrated exceptional time management skills by managing multiple clients simultaneously.
• Developed strong rapport with clientele through consistent high-quality service, resulting in referrals.
• Stayed current with industry trends by attending workshops, trade shows, and continuing education courses.