Stacey Jacobson
Sarasota,FL
Summary
Healthcare professional with solid foundation in patient care coordination, consistently ensuring smooth operations and patient satisfaction. Proven ability to collaborate effectively with doctors,staff and patients. Known for excellent organizational skills and patient-focused approach.
Overview
16
16
years of professional experience
Work History
Patient Care Coordinator
Ryan Dental & Associates
Sarasota, FL
11.2025 - Current
- Greet and assist patients with check in check out procedures.
- Answer incoming calls, schedule appointments and file patient charts.
- Compile and maintain patient dental/medical records to keep information complete and up-to-date.
- Collect patients payments
- File insurance claims for patient reimbursement
- End of day reports as well as Month end reports
- Charged with Daily Deposit
- In charge of ordering for office ( dental supplies, front office)
Patient Care Coordinator/ Dental Assistant
Janet A. Bailey, D.D.S
Sarasota, FL
01.2022 - 11.2025
- Greeted and assisted patients with check in. check out procedures.
- Collected patients payments entering information into patients account accurately
- Answered incoming calls, scheduled appointments and filed patient charts.
- Compiled and maintained patient dental/medical records to keep information complete and up-to-date.
- Provided excellent customer service to patients and dental staff.
- Filed insurance claims for patient reimbursement
- Completed end of day and month end reports
Dental Office Manager
Moricz Orthodontics
08.2020 - 08.2021
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Oversaw appointment scheduling .
Dental Office Manager
Krause Dental
02.2010 - 08.2020
- Typed patient data into computer system using Open Dental and Dentrix, while following privacy laws and maintaining high level of accuracy.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Explained treatment procedures and instructed patients on home care guidelines.
- Documented patients' dental health information, medical history and vital signs.
- Organized referrals to other medical specialists.
- Prepared claim forms for dental insurance.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
- Coordinated front office duties, including customer service, patient scheduling and billing.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Improved timely payment of bills by developing flexible payment plans for patients.
Education
Associate of Arts - Merchandising
Fashion Institute of Technology
New York, NYSkills
- Appointment scheduling
- Insurance verification/claims processing/follow up
- Check in/Check out procedures
- HIPAA compliance
- Patient records management
- Follow-up care
- End of day/ Month End reports
- Dentrix/Open Dental/Dentalmate software
Timeline
Patient Care Coordinator
Ryan Dental & Associates
11.2025 - Current
Patient Care Coordinator/ Dental Assistant
Janet A. Bailey, D.D.S
01.2022 - 11.2025
Dental Office Manager
Moricz Orthodontics
08.2020 - 08.2021
Dental Office Manager
Krause Dental
02.2010 - 08.2020
Associate of Arts - Merchandising
Fashion Institute of Technology