STACEY LAUER MALATESTA
Wilmington,DE
Summary
Manage sales teams for a major retail merchandise organization. Work closely with store teams to increase revenues and profits by hands-on sales education and strategic plans. Develop, lead and motivate high-performance sales teams to achieve company goals.
Overview
33
33
years of professional experience
Work History
District Manager
PetSmart
11.2020 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
Regional Director
A.C. Moore
08.2017 - 03.2020
- Regional Director for a 17 store $55M region for an arts & crafts retail chain, oversaw stores in Pennsylvania, Maryland & Delaware
- Worked closely with Field Partners & Executive Committee to build a customer first culture at A.C
- Moore
- Focused to attract top talent to drive results through a service/task balance in stores
- Worked closely with stores & corporate teams to develop weekly game plans and strategies to maximize store performance and inventory levels
- Facilitated Loss Prevention program to consecutively decrease shrink over 2 years, moved Region to largest shrink decrease in the company (over 0.6%) and achieved 2nd best shrink percent in the company at a 1.7%
- Selected by Vice President to oversee the Regional Director group as required
- 2019 achieved Region budget to earn bonus, beat goal by 1.3%
Mid-Atlantic District Sales Manager
Ann Taylor Factory Stores
10.2014 - 08.2017
- District Manager for a 15 store $44M district including both Ann Taylor & Loft outlet stores in Delaware, Pennsylvania & New Jersey
- Worked closely with all teams on the re-branding of the outlet division in the Mid-Atlantic market
- Responsible for hiring, interviewing, counseling and handling daily issues in order to retain top talent that will continue the evolution of the outlet division
- Regional leader to develop the merchant mindset with each District Manager in the Region through conference calls and communication
- Decreased shrink within the Northeast region by 0.4% to achieve best shrink results ever in the district
- Identified & developed top talent within the district, I had 2 Store Managers promoted to the District Manager role
Mid-Atlantic District Sales Manager
Carter’s & Oshkosh
09.2013 - 10.2014
- District Manager for retail store sales & operations of 11 Carter’s & Oshkosh specialty and outlet stores in Maryland
- Responsible for district sales plan, education, sales force development, payroll, inventory control and revenue for district and operations compliance to company policy and procedures
- Closely involved in the growth and opening of new Carter’s & Oshkosh locations in the Maryland & DC market
- Opened and staffed 3 new stores in a year while overseeing a District in North Carolina for 3 months
District Sales Manager
Aeropostale
08.2005 - 09.2013
- Managed district retail store operations for 14 Aeropostale & ps stores in Pennsylvania & Delaware
- Supervised a District Manager in Training who oversaw stores in the Central PA market
- Managed over 60 managers and up to 500 sales associates
- Worked with corporate to develop the company Work Force Management program
- Selected by Regional Manager to supervise the Region in his absence
- Identified as a top DM at Aeropostale and graduated from the AIM Masters program in 2011
- Identified and developed top talent in the district, I had 3 Store Managers promoted, 1 promoted to a District Manager in Training and 2 promoted to the District Manager role
District Sales Manager
Victoria's Secret
07.2007 - 07.2008
- Managed district for women's intimate apparel retailer in Delaware and Pennsylvania
- Responsible for education, payroll, loss prevention and revenue generation for district and operations compliance to company policy and procedures
- Responsible to attract, educate and develop talent within the organization
Senior Sales Associate
TrustedID
12.2006 - 07.2007
- Sales associate for territory covering the entire country
- Responsible for networking and creating partnerships with Banks, Corporations and Subscriptions Based Organizations, to market Identity Theft products
- Worked closely with VP of Business Development to develop brand, products and business strategies for upstart company
- Part of team that raised $10 mm in Series B funding for start-up
- Directly managed sales team for new start-up TrustedID (purchased by Equifax)
District Sales Manager
Ann Taylor Loft
09.2001 - 08.2005
- Managed stores throughout the Mid-Atlantic region to assist in growth of Ann Taylor Loft
- Played a direct role in recruiting and developing teams to open stores in new markets
- Directly supervised store managers and sales associates to include sales and product education, payroll, customer service and loss prevention operations
- Recognized as District Manager of the Year for the Ann Taylor Loft group of stores
- Recognized as the top District Manager in the company for 2004
District Sales Manager
Mothers Work
11.1999 - 09.2001
- Developed and managed store support and sales team for retail store operations in Maryland, Pennsylvania and New Jersey
- Responsible for education, payroll, loss prevention and revenue for district and operations compliance to company policy and procedures
- Recruited by competitor for position with increased responsibility
Sales Associate-Store Manager-District Manager
Limited Too
12.1991 - 11.1999
- Started as sales associate while finishing college and quickly promoted to store manager
- Responsible for store operations and managed sales associates to include education, customer service, payroll, loss prevention and in-store promotions
- Recognized by senior management and promoted to District Manager
Education
BS - Business Administration and Marketing
York College of Pennsylvania
Skills
- Retail Sales
- Customer Service
- Human Resources
- Networking & Recruiting
- Performance Management
- Training & Development
- Sales & Marketing
- Market Analysis
- Inventory Control
Professionalmerit
- Ann Taylor Chairman’s Award 2004
- Aeropostale AIM Master’s Program 2011
Timeline
District Manager
PetSmart
11.2020 - Current
Regional Director
A.C. Moore
08.2017 - 03.2020
Mid-Atlantic District Sales Manager
Ann Taylor Factory Stores
10.2014 - 08.2017
Mid-Atlantic District Sales Manager
Carter’s & Oshkosh
09.2013 - 10.2014
District Sales Manager
Victoria's Secret
07.2007 - 07.2008
Senior Sales Associate
TrustedID
12.2006 - 07.2007
District Sales Manager
Aeropostale
08.2005 - 09.2013
District Sales Manager
Ann Taylor Loft
09.2001 - 08.2005
District Sales Manager
Mothers Work
11.1999 - 09.2001
Sales Associate-Store Manager-District Manager
Limited Too
12.1991 - 11.1999
BS - Business Administration and Marketing
York College of Pennsylvania
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