A dedicated and results-driven leader with over 20 years of experience in operations management, sales, and charitable initiatives. Proven track record in driving business growth, leading diverse teams, and managing large-scale projects across multiple industries. Committed to making a positive impact through community involvement and fostering a collaborative work environment.
Overview
23
23
years of professional experience
Work History
Regional Director
Prospect Airport Services, Inc.
Chandler, AZ
02.2020 - Current
Lead regional operations, overseeing a workforce of over 988 employees across 47 contracts
Manage P&L for a $30 million business portfolio, ensuring financial efficiency and profitability
Implement strategic initiatives to enhance financial performance, team motivation, and operational excellence
Foster a strong leadership culture, driving team productivity and employee engagement
Collaborate with multiple departments, airline carriers, and VIP services to optimize business operations and increase revenue generation
Conduct senior-level communication and presentations, providing key insights to executives and stakeholders
Negotiate and manage complex contracts, ensuring compliance, cost-effectiveness, and long-term partnerships
Focus on employee safety, implementing policies that improve workplace security and regulatory adherence
Managing Director
Prospect Charitable Foundation
Chandler, AZ
07.2018 - Current
Spearheaded charitable initiatives focused on educational and community involvement
Directed projects that created lasting change through scholarship programs, funding other charities, and organizing community service
Expanded charitable partnerships and developed sustainable programs that impacted various communities
General Manager
Prospect Airport Services, Inc.
Phoenix, AZ
11.2013 - Current
Oversaw operational success with 450+ employees, including charter screening and coordination with 11 airlines
Managed relationships with high-profile clients such as NBA, NFL, MLB, NASCAR, and various sports teams
Implemented employee training programs and managed compliance with carrier requirements
Coordinated fundraising for public charities, improved billing processes, and enhanced contract management
Consistently focused on fostering a positive and safe work environment
Community Volunteer
Phoenix, AZ
09.2002 - Current
Led fundraising for the Martin Bayless Charitable Foundation and other community service projects across the US and New York City
Supported programs such as inner-city football camps, Chances for Children, and mothers' rehabilitation programs
Funded initiatives for schools in Phoenix to support underprivileged children
Inside Sales Manager
Waste Management
Calgary, Canada
03.2011 - 11.2013
Managed corporate accounts across Canada, growing revenue through effective sales and leadership of a team of 10-12 sales professionals
Developed sales techniques, improved client relationships, and successfully closed major deals
Sales Director
St. Nick’s Decorators
Scottsdale, AZ
11.2007 - 01.2011
Led sales of LED holiday lights nationwide, overseeing multimillion-dollar accounts and factory negotiations
Increased revenue and expanded the client network, managing all aspects of sales operations
Regional Marketing Manager
Cold Stone Creamery
Phoenix, AZ
02.2003 - 09.2007
Created and implemented local marketing strategies, boosting sales and community engagement
Organized successful fundraising events in collaboration with the Make-A-Wish Foundation
Trained franchisees in hiring processes, business operations, and customer service
Education
Bachelor of Science (B.S.) - Social Psychology
The University of Kansas
01.2004
Associate's Degree - Business Management
Longview Community College
01.2001
Skills
Financial Management
Leadership Development
Team Motivation
Project Management
Community Involvement
Fundraising and Charitable Initiatives
Sales Strategy and Client Management
Relationship Building
Affiliations
Member, Small Business Association (2008 - present)