Summary
Overview
Work History
Skills
Languages
Personal Information
Timeline
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STACEY M. BAGLEY

Gadsden,AL

Summary

Diligent problem-solver with resourceful approach to challenges and organized style. Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.

Overview

28
28
years of professional experience

Work History

Waste Tracking Coordinator

Veolia
07.2025 - Current
  • Coordinated project timelines and deliverables to ensure alignment with operational goals.
  • Managed communication between cross-functional teams to enhance collaboration and workflow efficiency.
  • Developed and implemented process improvements to streamline operations and reduce redundancies.
  • Supervised logistics coordination for material procurement, optimizing inventory management practices.
  • Entered data, generated reports, and produced tracking documents.

Retail Banker

Woodforest Bank
11.2024 - 05.2025
  • Enhanced customer satisfaction through personalized banking solutions and exceptional service.
  • Streamlined account opening processes, improving efficiency and reducing wait times for clients.
  • Trained and mentored junior staff on compliance regulations and customer service best practices.
  • Analyzed customer financial needs to recommend suitable products, increasing cross-selling opportunities.
  • Collaborated with management on strategic planning efforts to drive branch performance and profitability.

Key Holder

Dollar General Store
07.2024 - 12.2024
  • Assisted in opening and closing store operations, ensuring compliance with company policies.
  • Managed cash register transactions, providing accurate change and receipts to customers.
  • Stocked shelves and organized merchandise to enhance product visibility and accessibility.
  • Trained new employees on store procedures, promoting effective teamwork and customer service standards.
  • Ensured cleanliness of the sales floor, creating a welcoming shopping environment for customers.
  • Addressed customer inquiries and resolved issues promptly to maintain high satisfaction levels.
  • Conducted regular safety checks to uphold workplace safety standards and protocols.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.

Customer Service Representative

MCF Environmental
12.2023 - 04.2024
  • Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
  • Maintained comprehensive records of customer interactions for future reference.
  • Collaborated with team members to improve service delivery and streamline operations.
  • Trained new staff on customer service protocols and company policies.
  • Generated manifest for customer pickups.
  • Accepted payments via phone.
  • Worked collections weekly.

Customer Service Representative

Wagner Staffing
08.2021 - 10.2022
  • Interacted with customers via e-mail & phone on a daily basis.
  • Scheduled inbound/outbound orders.
  • Assisted with inventory issues.
  • Kept accurate records of all customer's in order to serve them better.

Customer Service Representative

Atlanta Peach Movers
05.2021 - 08.2021
  • Contacted consumers via phone or in person to deliver product or service information, accept orders, close accounts, or resolve complaints.
  • Kept records of client interactions, including enquiries, complaints, and responses.
  • Built relationships with customers via communication, active listening, and answer to inquiry skills.
  • Assisted customers with setting up moving commercial & residential moves.
  • Followed through with scheduled move dates and materials required for customer moves.
  • Scheduled logistics of the move.
  • Fielded customer issues by escalating to appropriate department.

Customer Service Representative

Clean Earth, Inc.
07.2011 - 09.2019
  • Entered profiles for waste streams into Core.
  • Scheduled Non-Hazardous and Hazardous waste pickups.
  • Assigned purchase orders for customers.
  • Entered work orders into Core for inbound shipments.
  • Invoiced customers.
  • Created manifest and labels for inbound shipments.
  • Corrected discrepancies if incorrect material received by customer.
  • Maintained inventory by ensuring manifest count matched inventory received on truck.

Community Relations Specialist

FEMA
01.2011 - 03.2011
  • Passed Out Information To The Communities Affected By The April Tornadoes In Etowah County And Calhoun County.
  • Worked With Faith Based Organizations To Set Up Workshops For The Communities To Make Them More Knowledgeable Of The FEMA Process.
  • Prepared Reports For The Joint Field Office.

Customer Service Manager

Jacobson Companies
06.2006 - 05.2010
  • Scheduled Logistics Of Incoming As Well As Outgoing Freight.
  • Processed Orders For Shipping According To Individual Customer Requirements.
  • Input Information Into Multiple Customer Web Sites According To Individual Requirements.
  • Maintained Orders In SAP System.
  • Created And Maintained Excel Spreadsheets For Warehouse Manager For Daily Plant Activity.
  • Conducted Daily Cycle Counts To Maintain Inventory Reliability.

Shipping/Receiving Clerk

Personnel Staffing
08.2000 - 05.2006
  • Lead Office Clerk.
  • Scheduled Logistics Of Incoming As Well As Outgoing Freight.
  • Processed Orders For Shipping According To Individual Customer Requirements.

Asset Account Manager

Mid-South Electronics
09.1998 - 06.2000
  • Reviewed Customer Requirements And Scheduled Production Accordingly.
  • Placed Purchase Orders To Suppliers To Maintain Incoming Raw Materials.
  • Monitored Plant Inventory Of Raw Materials And Finished Goods.
  • Performed Cycle Counts When Necessary.
  • Scheduled Logistics Of Incoming As Well As Outgoing Freight.
  • Expedited Orders As Needed To Ensure No Line Down Time.
  • Proactively Worked With Suppliers On Material Rejection In Coordination With Plant Quality Control Procedures.
  • Maintained Inventory Maintenance In Oracle Operating System.
  • Cultivated strong client relationships to drive customer satisfaction and retention.

Skills

  • MS Office Suite
  • Excel
  • Word
  • Microsoft Excel
  • Oracle
  • SAP
  • Core
  • SAP System
  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Efficient multitasking

Languages

English

Personal Information

Waste Tracking Coordinator

Timeline

Waste Tracking Coordinator

Veolia
07.2025 - Current

Retail Banker

Woodforest Bank
11.2024 - 05.2025

Key Holder

Dollar General Store
07.2024 - 12.2024

Customer Service Representative

MCF Environmental
12.2023 - 04.2024

Customer Service Representative

Wagner Staffing
08.2021 - 10.2022

Customer Service Representative

Atlanta Peach Movers
05.2021 - 08.2021

Customer Service Representative

Clean Earth, Inc.
07.2011 - 09.2019

Community Relations Specialist

FEMA
01.2011 - 03.2011

Customer Service Manager

Jacobson Companies
06.2006 - 05.2010

Shipping/Receiving Clerk

Personnel Staffing
08.2000 - 05.2006

Asset Account Manager

Mid-South Electronics
09.1998 - 06.2000
STACEY M. BAGLEY