STACEY MCCRAY
Manvel,Texas
Summary
Detail oriented Certified Pharmacy Technician with over 30 years of experience in the industry. I am IV certified and have worked in many capacities within pharmacy. For example, I have worked in leadership, as an inventory specialist, team trainer, automated dispensing machine manager and problem solver for my team.
Overview
27
27
years of professional experience
1
1
Certificate
Work History
Pharmacy Resource Specialist/Pyxis Manager
Memorial Hermann-TIRR
Houston, Texas
06.2019 - Current
- Educate hospital staff on process improvement tasks
- Make hourly deliveries to varies units as needed
- Pull and replenish Pyxis as needed
- Outdate expired medications and rotate stock
- Reconcile and charge neurotoxins
- Set max/mins. for new loads and correct for max/mins for current stock based on need
- Developed and implemented training programs for new staff, improving onboarding efficiency and knowledge retention.
- Analyzed patient data to identify trends, informing strategic decisions related to resource management and utilization.
- Streamlined communication processes between departments, enhancing collaboration and reducing response times for resource requests.
- Led initiatives to improve operational workflows, resulting in increased efficiency in resource distribution across departments.
- Trained and mentored junior pharmacy technicians in medication management and inventory control procedures.
- Assisted pharmacists in preparing intravenous solutions, ensuring accurate measurements and sterile techniques for optimal patient outcomes.
- Contributed to a positive team atmosphere through consistent communication and collaboration with pharmacy staff members.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current medications for replenishment purposes
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Mentored staff, fostering professional growth and enhancing team performance.
- Collaborated with senior leadership to align operational goals with organizational objectives, ensuring unified direction.
- Managed inventory in Pyxis to maximize daily usage to minimize costs from wastage.
Registered Pharmacy Technician
Harris Health- MLK Clinic
Houston, Texas
06.2018 - 12.2019
- Deliver control medications to specific wards/units.
- Maintain inventory levels in Pyxis machines
- Follow pharmacy policy regarding limitations and procedures daily.
- Receive, interpret and process prescriptions for pharmacist review.
- Dispense medication to patient or nurse.
- Periodically inventory stock and other supplies.
- Place orders to maintain stock levels.
- Maintain monthly narcotic perpetual inventory.
- Familiar with JCAHO standards, policies and laws.
- Practice aseptic techniques
- Correctly calculate dosage of medication for IVPB
- Process cart-fill requests for patient administration
- Processed and dispensed medications accurately in compliance with pharmacy regulations.
- Maintained inventory levels, reducing waste through effective stock management practices.
- Conducted medication reconciliation to enhance patient safety and minimize errors.
- Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
- Maintained a clean and safe work environment, adhering to established guidelines for infection control and hazardous waste management.
- Consistently met established productivity goals while maintaining strict adherence to quality standards for medication preparation and dispensing processes.
- Developed strong relationships with patients through compassionate approach to care delivery, resulting in increased satisfaction scores.
- Enhanced patient care by accurately filling prescriptions and providing medication counseling.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
Pharmacy Technician Supervisor
John Peter Smith Hospital/ Maxor Pharmacies
Fort Worth, Texas
09.2010 - 06.2018
- Responsible for proper Aseptic technique. Compliant with all USP 797 requirements for sterile compounds
- Daily IV Batch preparation. Complete a quality assessment on all sterile products free of particulates and punctures.
- Clean/disinfect all surfaces within sterile compounding area and ante room.
- Educate and train incoming staff on departmental IV processes.
- Properly label single and multi-dose vials and discard as needed.
- Inventory floor stocked items for replenishment.
- Accurately calculate dosage and flow rate for IVPB.
- Assess/ observe techniques of new hire IV staff
- Process new control substance orders and correctly fill orders
- Delivery control substances to Pyxis stations located throughout hospital and clinics.
- Routinely verify paperwork to assure Texas State board compliance
- Place narcotic orders and process Dea-222 forms for medication delivery
- Properly process 340b pricing and reimbursement through wholesaler
- Supervised pharmacy operations, ensuring compliance with regulatory standards and organizational policies.
- Trained and mentored pharmacy technicians, fostering professional development and enhancing team performance.
- Streamlined medication dispensing processes, improving workflow efficiency and reducing errors.
- Implemented inventory management systems, optimizing stock levels and minimizing waste.
- Collaborated with healthcare professionals to ensure accurate medication therapy management for patients.
- Conducted regular audits of pharmacy practices, ensuring adherence to safety protocols and quality assurance measures.
- Led initiatives to enhance customer service, increasing patient satisfaction through effective communication strategies.
- Developed training materials and standard operating procedures to improve staff knowledge and operational consistency.
- Proactively addressed potential issues through regular monitoring of equipment maintenance schedules, minimizing downtime and ensuring optimal performance.
- Boosted team morale by fostering a supportive atmosphere while setting expectations for professional growth within the department.
- Contributed to cost-saving measures by identifying opportunities for generic substitutions or therapeutic alternatives where appropriate.
- Facilitated smooth communication between pharmacy staff and healthcare providers to resolve discrepancies or clarify prescription orders as needed.
- Streamlined inventory management for a well-stocked pharmacy with timely ordering and rotation of stock.
- Supervised 33 pharmacy technicians and coordinated day-to-day assignments.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Developed policies and procedures for effective pharmacy management.
Prior Authorization Pharmacy Technician
US Script
Fort Worth, Texas
10.2012 - 07.2013
- Triage prior authorization requests against PA criteria set by managed care organizations or commercial institutions.
- Input and document PA request determination into the PBM system.
- Notify physicians and member of PA request determination
- Communicate routinely with client health plans to assist with PA entry and answer questions about PBM application.
- Ensure that all Prior Authorization documents, databases and records are maintained accurately and in a timely fashion.
- Participate as a member of the Pharmacy Services Team, ensuring that all documentation meets HIPAA requirements.
- Receive incoming prior authorization requests via phone or facsimile from physicians/providers.
- Forward PA requests for specialty drugs to Caremark for processing.
- Contact physician/provider via phone or facsimile when further information is required.
- Hold requests for further review pending receipt of requested information from provider/physician.
- Report, monitor and maintain performance improvement process.
- Processed prior authorization requests for medications, ensuring compliance with pharmacy regulations.
- Educated patients on insurance requirements and medication coverage options to enhance understanding.
- Enhanced customer satisfaction with timely resolution of insurance issues, addressing concerns, and providing accurate information.
- Monitored industry changes in policies affecting prior authorizations, adapting procedures accordingly for compliance.
Certified Pharmacy Technician GS-06
Department of Navy
Oceanside, California
04.2006 - 07.2010
- Receive and review prescriptions to determine kind, strength and dosage of medication
- Prepare outpatient prescriptions for Pharmacist review.
- Comply with pharmacy policy and procedure to assure the best care for the patient.
- Knowledge of JCAHO procedures, laws and policies.
- Identify brand/generic medications
- Restock inventory and rotate stock
- Successfully lead civilians / military technicians with daily operations
- Provide scheduling coverage for various clinics on military installments
- Managed medication inventory, ensuring compliance with federal regulations and safety standards.
- Assisted in preparing and dispensing prescriptions accurately to patients and healthcare providers.
- Operated pharmacy software systems for processing prescriptions and maintaining patient records efficiently.
- Conducted regular audits of controlled substances to prevent discrepancies and ensure regulatory compliance.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Pharmacy Technician/CSR Prior Authorization
Prescription Solutions
Carlsbad, California
10.2004 - 04.2006
- Maintain proper documentation to determine eligibility of Medicare patients.
- Contact physician offices to verify patient medications, strength and directions for use.
- Receive phone calls from retail pharmacies and doctor offices to obtain prior authorizations approval for high cost medications.
Inpatient/Outpatient Pharmacy Technician
Harris County Hospital District-Ben Taub
Houston, Texas
08.1999 - 09.2004
- Deliver control medications to specific wards/units.
- Maintain inventory levels in Pyxis machines
- Follow pharmacy policy regarding limitations and procedures daily.
- Receive, interpret and process prescriptions for pharmacist review.
- Dispense medication to patient or nurse.
- Periodically inventory stock of pharmaceuticals and other supplies.
- Place orders to maintain stock levels.
- Maintain monthly narcotic perpetual inventory.
- Familiar with JCAHO standards, policies and laws.
- Practice aseptic techniques
- Correctly calculate dosage of medication for IVPB
- Process cart-fill requests for patient administration
Education
Some College (No Degree) - Social Work
Tarrant County College
Fort Worth, TXSome College (No Degree) - Pre-Pharmacy
Texas Southern University
Houston, TXSome College (No Degree) - Social Work
Central Texas College
Killeen, TXSome College (No Degree) - General Studies
Houston Community College
Houston, TXSkills
- Pharmacy software proficiency
- Pharmacy law compliance
- Workflow optimization
- Order verification
- Medication storage
- Team collaboration
- Patient confidentiality
- Pharmacy and customer records management
- HIPAA
- Manual and automated medication dispensing
- Drug inventory control
- Inventory control
- Aseptic techniques
- Drug storage procedures
- Advanced math skills
- Intravenous admixture preparation
- Regulatory compliance
- Pharmacy operations management
- Troubleshooting malfunctioning equipment
- FDA and HIPAA compliance
- Quality assurance and control
- Pharmacy operations
- Drug storage
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Reliability
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Resource Specialist/Pyxis Manager
Memorial Hermann-TIRR
06.2019 - Current
Registered Pharmacy Technician
Harris Health- MLK Clinic
06.2018 - 12.2019
Prior Authorization Pharmacy Technician
US Script
10.2012 - 07.2013
Pharmacy Technician Supervisor
John Peter Smith Hospital/ Maxor Pharmacies
09.2010 - 06.2018
Certified Pharmacy Technician GS-06
Department of Navy
04.2006 - 07.2010
Pharmacy Technician/CSR Prior Authorization
Prescription Solutions
10.2004 - 04.2006
Inpatient/Outpatient Pharmacy Technician
Harris County Hospital District-Ben Taub
08.1999 - 09.2004
Some College (No Degree) - Social Work
Tarrant County College
Some College (No Degree) - Pre-Pharmacy
Texas Southern University
Some College (No Degree) - Social Work
Central Texas College
Some College (No Degree) - General Studies
Houston Community College