STACEY MCCRAY
Manvel,Texas
Work Preference
Summary
Detail oriented Certified Pharmacy Technician with over 30 years of experience in the industry. I am IV certified and have worked in many capacities within pharmacy. For example, I have worked in leadership, as an inventory specialist, team trainer, automated dispensing machine manager and problem solver for my team.
Overview
30
30
years of professional experience
Work History
Pharmacy Resource Specialist/Pyxis Manager
Memorial Hermann-TIRR
Houston, Texas
06.2019 - Current
- Educate hospital staff on process improvement tasks
- Make hourly deliveries to varies units as needed
- Pull and replenish Pyxis as needed
- Outdate expired medications and rotate stock
- Reconcile and charge neurotoxins
- Set max/mins. for new loads and correct for max/mins for current stock based on need
- Developed and implemented training programs for new staff, improving onboarding efficiency and knowledge retention.
- Analyzed patient data to identify trends, informing strategic decisions related to resource management and utilization.
- Streamlined communication processes between departments, enhancing collaboration and reducing response times for resource requests.
- Led initiatives to improve operational workflows, resulting in increased efficiency in resource distribution across departments.
- Trained and mentored junior pharmacy technicians in medication management and inventory control procedures.
- Assisted pharmacists in preparing intravenous solutions, ensuring accurate measurements and sterile techniques for optimal patient outcomes.
- Contributed to a positive team atmosphere through consistent communication and collaboration with pharmacy staff members.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current medications for replenishment purposes
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Registered Pharmacy Technician
Harris Health- MLK Clinic
Houston, Texas
06.2018 - 12.2019
- Deliver control medications to specific wards/units.
- Maintain inventory levels in Pyxis machines
- Follow pharmacy policy regarding limitations and procedures daily.
- Receive, interpret and process prescriptions for pharmacist review.
- Dispense medication to patient or nurse.
- Periodically inventory stock and other supplies.
- Place orders to maintain stock levels.
- Maintain monthly narcotic perpetual inventory.
- Familiar with JCAHO standards, policies and laws.
- Practice aseptic techniques
- Correctly calculate dosage of medication for IVPB
- Process cart-fill requests for patient administration
- Processed and dispensed medications accurately in compliance with pharmacy regulations.
- Maintained inventory levels, reducing waste through effective stock management practices.
- Conducted medication reconciliation to enhance patient safety and minimize errors.
- Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
- Maintained a clean and safe work environment, adhering to established guidelines for infection control and hazardous waste management.
- Consistently met established productivity goals while maintaining strict adherence to quality standards for medication preparation and dispensing processes.
- Developed strong relationships with patients through compassionate approach to care delivery, resulting in increased satisfaction scores.
- Enhanced patient care by accurately filling prescriptions and providing medication counseling.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
Pharmacy Technician Supervisor
John Peter Smith Hospital/ Maxor Pharmacies
Fort Worth, Texas
09.2010 - 06.2018
- Responsible for proper Aseptic technique. Compliant with all USP 797 requirements for sterile compounds
- Daily IV Batch preparation. Complete a quality assessment on all sterile products free of particulates and punctures.
- Clean/disinfect all surfaces within sterile compounding area and ante room.
- Educate and train incoming staff on departmental IV processes.
- Properly label single and multi-dose vials and discard as needed.
- Inventory floor stocked items for replenishment.
- Accurately calculate dosage and flow rate for IVPB.
- Assess/ observe techniques of new hire IV staff
- Process new control substance orders and correctly fill orders
- Delivery control substances to Pyxis stations located throughout hospital and clinics.
- Routinely verify paperwork to assure Texas State board compliance
- Place narcotic orders and process Dea-222 forms for medication delivery
- Properly process 340b pricing and reimbursement through wholesaler
- Supervised pharmacy operations, ensuring compliance with regulatory standards and organizational policies.
- Trained and mentored pharmacy technicians, fostering professional development and enhancing team performance.
- Streamlined medication dispensing processes, improving workflow efficiency and reducing errors.
- Implemented inventory management systems, optimizing stock levels and minimizing waste.
- Collaborated with healthcare professionals to ensure accurate medication therapy management for patients.
- Conducted regular audits of pharmacy practices, ensuring adherence to safety protocols and quality assurance measures.
- Led initiatives to enhance customer service, increasing patient satisfaction through effective communication strategies.
- Developed training materials and standard operating procedures to improve staff knowledge and operational consistency.
- Proactively addressed potential issues through regular monitoring of equipment maintenance schedules, minimizing downtime and ensuring optimal performance.
- Boosted team morale by fostering a supportive atmosphere while setting expectations for professional growth within the department.
- Contributed to cost-saving measures by identifying opportunities for generic substitutions or therapeutic alternatives where appropriate.
- Facilitated smooth communication between pharmacy staff and healthcare providers to resolve discrepancies or clarify prescription orders as needed.
- Streamlined inventory management for a well-stocked pharmacy with timely ordering and rotation of stock.
- Supervised 33 pharmacy technicians and coordinated day-to-day assignments.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Developed policies and procedures for effective pharmacy management.
Prior Authorization Pharmacy Technician
US Script
Fort Worth, Texas
10.2012 - 07.2013
- Triage prior authorization requests against PA criteria set by managed care organizations or commercial institutions.
- Input and document PA request determination into the PBM system.
- Notify physicians and member of PA request determination
- Communicate routinely with client health plans to assist with PA entry and answer questions about PBM application.
- Ensure that all Prior Authorization documents, databases and records are maintained accurately and in a timely fashion.
- Participate as a member of the Pharmacy Services Team, ensuring that all documentation meets HIPAA requirements.
- Receive incoming prior authorization requests via phone or facsimile from physicians/providers.
- Forward PA requests for specialty drugs to Caremark for processing.
- Contact physician/provider via phone or facsimile when further information is required.
- Hold requests for further review pending receipt of requested information from provider/physician.
- Report, monitor and maintain performance improvement process.
- Processed prior authorization requests for medications, ensuring compliance with pharmacy regulations.
- Educated patients on insurance requirements and medication coverage options to enhance understanding.
- Enhanced customer satisfaction with timely resolution of insurance issues, addressing concerns, and providing accurate information.
- Monitored industry changes in policies affecting prior authorizations, adapting procedures accordingly for compliance.
Certified Pharmacy Technician GS-06
Department of Navy
Oceanside, California
04.2006 - 07.2010
- Receive and review prescriptions to determine kind, strength and dosage of medication
- Prepare outpatient prescriptions for Pharmacist review.
- Comply with pharmacy policy and procedure to assure the best care for the patient.
- Knowledge of JCAHO procedures, laws and policies.
- Identify brand/generic medications
- Restock inventory and rotate stock
- Successfully lead civilians / military technicians with daily operations
- Provide scheduling coverage for various clinics on military installments
- Managed medication inventory, ensuring compliance with federal regulations and safety standards.
- Assisted in preparing and dispensing prescriptions accurately to patients and healthcare providers.
- Operated pharmacy software systems for processing prescriptions and maintaining patient records efficiently.
- Conducted regular audits of controlled substances to prevent discrepancies and ensure regulatory compliance.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Pharmacy Technician/CSR Prior Authorization
Prescription Solutions
Carlsbad, California
10.2004 - 04.2006
- Maintain proper documentation to determine eligibility of Medicare patients.
- Contact physician offices to verify patient medications, strength and directions for use.
- Receive phone calls from retail pharmacies and doctor offices to obtain prior authorizations approval for high cost medications.
Inpatient/Outpatient Pharmacy Technician
Harris County Hospital District-Ben Taub
Houston, Texas
08.1999 - 09.2004
- Deliver control medications to specific wards/units.
- Maintain inventory levels in Pyxis machines
- Follow pharmacy policy regarding limitations and procedures daily.
- Receive, interpret and process prescriptions for pharmacist review.
- Dispense medication to patient or nurse.
- Periodically inventory stock of pharmaceuticals and other supplies.
- Place orders to maintain stock levels.
- Maintain monthly narcotic perpetual inventory.
- Familiar with JCAHO standards, policies and laws.
- Practice aseptic techniques
- Correctly calculate dosage of medication for IVPB
- Process cart-fill requests for patient administration
Education
Some College (No Degree) - Social Work
Tarrant County College
Fort Worth, TXSome College (No Degree) - Pre-Pharmacy
Texas Southern University
Houston, TXSome College (No Degree) - Social Work
Central Texas College
Killeen, TXSome College (No Degree) - General Studies
Houston Community College
Houston, TXSkills
- Pharmacy software proficiency
- Pharmacy law compliance
- Workflow optimization
- Order verification
- Medication storage
- Team collaboration
- Patient confidentiality
- Pharmacy and customer records management
- HIPAA
- Manual and automated medication dispensing
- Drug inventory control
- Inventory control
- Aseptic techniques
- Drug storage procedures
- Advanced math skills
- Intravenous admixture preparation
- Regulatory compliance
- Pharmacy operations management
- Troubleshooting malfunctioning equipment
- FDA and HIPAA compliance
- Quality assurance and control
- Pharmacy operations
- Drug storage
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Reliability
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Resource Specialist/Pyxis Manager
Memorial Hermann-TIRR
06.2019 - Current
Registered Pharmacy Technician
Harris Health- MLK Clinic
06.2018 - 12.2019
Prior Authorization Pharmacy Technician
US Script
10.2012 - 07.2013
Pharmacy Technician Supervisor
John Peter Smith Hospital/ Maxor Pharmacies
09.2010 - 06.2018
Certified Pharmacy Technician GS-06
Department of Navy
04.2006 - 07.2010
Pharmacy Technician/CSR Prior Authorization
Prescription Solutions
10.2004 - 04.2006
Inpatient/Outpatient Pharmacy Technician
Harris County Hospital District-Ben Taub
08.1999 - 09.2004
Some College (No Degree) - General Studies
Houston Community College
Some College (No Degree) - Social Work
Central Texas College
Some College (No Degree) - Pre-Pharmacy
Texas Southern University
Some College (No Degree) - Social Work
Tarrant County College