STACEY MCDANIEL
Chicago,IL
Summary
Adept at case management and problem-solving, significantly enhanced client well-being and streamlined processes at INNER VOICE. Expertise in case documentation and organizational skills led to a 30% improvement in case resolution efficiency. Demonstrating empathy and multitasking abilities, excel in fast-paced environments, achieving notable outcomes in client care and operational success. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Case Manager
INNER VOICE
03.2023 - Current
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Utilized a trauma-informed approach to promote healing and empowerment for clients.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental, and emotional well-being.
- Updated client documentation for accurate, compliant, and current records.
- Promoted a safe therapeutic environment by maintaining strict confidentiality in accordance with HIPAA regulations and professional ethics.
- Conducted comprehensive assessments and developed individualized treatment plans tailored to each client's needs.
- Assisted clients in developing and achieving realistic goals, leading to improved overall well-being.
- Maintained timely documentation of client progress, ensuring high-quality care and adherence to ethical guidelines.
Home Care Aide
Chicago Commons
01.2019 - Current
- Provided companionship to patients, fostering positive relationships and emotional well-being.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Assisted patients with dressing, grooming, and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Educated family members on best practices for managing specific patient conditions or illnesses at home setting resulting in better outpatient care experience.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Managed household tasks such as laundry, grocery shopping, and organizing spaces for a clean living environment.
- Facilitated communication between clients, family members, and healthcare providers for a coordinated approach to caregiving.
- Implemented physical therapy exercises under professional guidance to help improve clients'' mobility and strength over time.
- Strengthened client relationships through empathy, patience, and clear communication during challenging situations.
Election Judge
Board Of Elections
03.2013 - 03.2023
- Conducted thorough training sessions for poll workers, ensuring efficient electoral procedures were followed.
- Managed voter lines effectively, minimizing wait times and maintaining orderly flow throughout polling location.
- Streamlined voting operations with timely setup and breakdown of polling equipment.
- Ensured a fair election by strictly adhering to established protocols and guidelines.
- Played a crucial role in ensuring the smooth operation of electronic voting machines, troubleshooting technical issues when needed.
- Supported a secure voting environment by monitoring potential threats such as unauthorized personnel entry or tampering with equipment.
Youth Development Specialist
Cook County Juvenile Detention Center
01.1999 - 02.2013
- Delivered youth transitional assistance in areas of education, life skills, and career development.
- Led group discussions promoting critical thinking skills, empowering youth to make informed decisions about their futures.
- Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
- Collaborated with fellow staff members to design comprehensive programs addressing the diverse needs of participating youths.
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Prevented unauthorized access into secure areas through diligent monitoring of entry points such as doors or gates throughout the facility premises.
- Conducted regular head counts to maintain accurate records of the juvenile population and location within the facility.
- Escorted juveniles safely to court appearances, visitations, and other appointments outside the detention facility while maintaining constant vigilance against escape attempts or violent incidents.
Education
Bachelor of Arts -
Governors State University
Park Forest, IL05.2024
Skills
- Problem-Solving
- Case Management
- Organization and Multitasking
- Documentation Proficiency
- Empathic
- Sel-motivated
- Dependable
- Professional
- Communication
- De-escalating
- Critical Thinker
- Relationship Building
- Teamwork
- Leadership
Certification
- Licensed Real Estate Broker - 03/2026
Timeline
Case Manager
INNER VOICE
03.2023 - Current
Home Care Aide
Chicago Commons
01.2019 - Current
Election Judge
Board Of Elections
03.2013 - 03.2023
Youth Development Specialist
Cook County Juvenile Detention Center
01.1999 - 02.2013
Bachelor of Arts -
Governors State University
- Licensed Real Estate Broker - 03/2026
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