Inventory
STACEY MCLEOD
Hendrick Chrysler Dodge Jeep Ram Fiat
Front Royal,VA
Work Preference
Job Search Status:
Not actively looking
Desired Job Title
Service AdvisorOEM Parts SpecialistConsignment ManagerBDC ManagerSales Associate
Work Type
Part Time
Important To Me
Work-life balanceFlexible work hours
10
years of professional experience
Hardworking employee enthusiastic about learning a new field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities, with a solid background in inventory management and organization. Successfully managed inventory levels and ensured accuracy in stock records, contributing to efficient warehouse operations. Demonstrated strong attention to detail and problem-solving skills in maintaining optimal inventory levels and minimizing discrepancies.
Work History
Service Advisor
8 Months- Maintained high customer satisfaction standards to meet or exceed targets.
- Delivered prompt service to prioritize customer needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Coordinated with parts department to determine availability of necessary components.
- Explained estimates and determined repair timelines to manage customer expectations.
OEM Parts Specialist
3 Years 4 Months- Reduced stock discrepancies by 15% by managing inventory of OEM parts effectively
- Improved customer satisfaction score by 10% by assisting customers in identifying correct vehicle parts
- Performed quality checks on incoming parts and rejected defective items
- Maintained organized records of part numbers, pricing, and supplier information
- Processed orders for OEM parts through computerized systems efficiently
- Resolved customer queries and issues regarding OEM parts promptly and professionally
Consignment Manager
3 Years 11 Months- Connected with independent sellers and facilitated the purchase of property for resale
- Oversaw inspections, estimates of repairs and damages
- Worked closely with the technicians in the service department to ensure proper repairs and necessary safety measures were taken
- Handled all paperwork necessary for the purchase of property
BDC Manager
7 Months- Coordinated incoming online and phone inquiries for sales and company promotions
- Managed social media platforms for advertising and brand recognition
- Created visual content for social media and promotions
- Scheduled vendor visits and coordinated brand events
Sales Associate
1 Year 2 Months- Responsible for selling new and used RVs at gross profit, and meeting customer satisfaction and volume standards
- Conducted vehicle inspections and communicated findings to customers
- Collaborated with technicians to ensure timely completion of service work
- Managed service appointments and provided recommendations for repairs and maintenance
- Maintained accurate records of customer interactions and service history
Education
High School Diploma
Skills
CRM
Parts Knowledge
Technical Knowledge
Customer Communication
Attention to Detail
Accuracy
Organizational Skills
Time Management
Social media
Photo retouching
Personal Information
Date of Birth: 12/01/77
Timeline
Service Advisor
Hendrick Chrysler Dodge Jeep Ram Fiat
09.2023 - 05.2024Read More
OEM Parts Specialist
Camping World
05.2020 - 09.2023Read More
Consignment Manager
Camping World
06.2016 - 05.2020Read More
BDC Manager
Camping World
08.2015 - 03.2016Read More
Sales Associate
Camping World
06.2014 - 08.2015Read More
Sterling High School
High School Diploma
Read More