Stacey Nietupski
Michaels Arts and Crafts
Torrington ,CT
18
Years of experience
Dynamic professional with a proven track record at Starbucks, excelling in team collaboration and operational efficiency. Leveraged effective multitasking to enhance customer satisfaction and streamline processes, resulting in improved sales performance. Skilled in inventory management and understanding profit and loss statements, fostering a results-driven environment. Proficient in management, merchandising and store management with a reputation in exceptional customer service.
Work History
Assistant Manager
3 Years 9 Months- Assisted in onboarding new team members regarding operational procedures and customer service expectations.
- Supported compliance with health and safety regulations for a secure workplace.
- Helped manage inventory levels and performed regular stock evaluations to ensure product availability.
- Aided in fostering clear communication among team members to improve workflow efficiency.
- Merchandising assistant store manager overseeing merchandising departments.
- Wrote reviews for all department managers
- In charge of hiring, termination, reviews, onboarding, and constant training
- Background in merchandising, Planogram integrity, holiday resets
- Trained to operate forklift, order picker and pallet jacks
- Cultivated a positive work environment through effective conflict resolution and employee engagement strategies.
- Enhanced customer loyalty programs, increasing retention through tailored promotional offerings.
- Monitored financial transactions, ensuring accuracy in cash handling procedures.
- Led team meetings, promoting collaboration and addressing performance improvement areas.
Assistant Manager
8 Years 1 Month- Assisted in daily operations to maintain high standards of customer service and product quality.
- Supported team training initiatives, enhancing staff performance and product knowledge.
- Monitored inventory levels, ensuring timely restocking of products to meet customer demand.
- Implemented process improvements that streamlined workflow and increased operational efficiency.
- Resolved customer complaints effectively, fostering a positive environment and repeat business.
- Analyzed sales trends to inform promotional strategies and enhance product offerings.
- Collaborated with management on strategic initiatives aimed at increasing store profitability and performance.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Ensured certification for food safe handling and an up to date certification
Party Event Host
2 Years 1 Month- Coordinated and managed party activities to ensure smooth execution and guest satisfaction.
- Works in framing department taking custom framing orders, assists in assembly of final product, helps customers decide matting, frame, and glass types
- Process online orders, shipments and curbside orders
- Stocks freight utilizing store technology
- Ensures a safe working environment follows proper lifting techniques and accurate use of ladders
- Cashiering, maintaining an accurate till
- Answers phone and provides customers with locations of products and online orders and questions
- Balloon inflation in a timely manner and fills balloon bundles for party’s and events
Merchandising Execution Manager
4 Years 3 Months- Led execution of merchandising strategies to enhance product visibility and sales performance.
- Coordinated cross-functional teams to implement promotional events and seasonal displays effectively.
- Managed inventory levels and ensured accurate product placement in alignment with company standards.
- Developed training programs for staff on merchandising best practices and operational efficiencies.
- Ensured 100% accuracy in Planogram integrity by completing weekly audits.
- Maintained proper safety through practicing proper procedures and actively evaluating employees PPE and communication around safety standards
Education
High School Diploma
Skills
Team player attitude
Effective multitasking
Teamwork and collaboration
Understanding of profit and loss statement
Timeline
Party Event Host
Michaels Arts and Crafts
08.2024 - CurrentRead More
Assistant Manager
The Home Depot Inc
02.2013 - 11.2016Read More
Assistant Manager
Starbucks
10.2008 - 11.2016Read More
Merchandising Execution Manager
The Home Depot
10.2008 - 01.2013Read More
Aquila Progressive High School
High School Diploma
Read More