Stacey Norris
Houston,TX
Summary
Experienced Human Resource Manager with a proven track record of implementing effective recruitment strategies, fostering positive employee relations, and ensuring compliance with labor laws. Adept at creating a productive work environment.
Overview
28
28
years of professional experience
Work History
Human Resource Manager
REM Services, Inc.
Houston, TX
01.2018 - 10.2023
- Led recruitment and onboarding efforts resulting in 25% increase in staff within six months
- Implemented employee training program resulting in 15% increase in productivity
- Proven success in augmenting payroll systems to ensure accuracy and expedited the closing for 2.5M in annual payroll
- Identified, screened, and interviewed potential employees
- Conducted background checks and reference checks of prospective employees
- Created job postings, tracked applicants, and maintained applicant database
- Resolved conflict between employees resulting in improved workplace culture and morale
- Conducted performance evaluations leading to targeted professional development plans for employees
- Conducted DOT/FTA drug testing for CDL/Non CDL drivers and maintained records.
Safety & Training Coordinator
First Transit, Inc.
Houston, TX
10.2016 - 01.2018
- Developed safety training programs and materials to ensure compliance with regulatory requirements
- Created and conducted safety orientation classes for new employees
- Conducted regular safety meetings to keep workers informed of changes in regulations or procedures
- Analyzed accident data to identify trends and develop corrective action plans
- Monitored employee compliance with safety policies, recommending corrective actions when necessary.
Mortgage Underwriter
Sutherland Global/Citi Bank
Houston, TX
06.2012 - 12.2015
- Reviewed and analyzed loan applications for completeness and accuracy
- Assessed risk levels associated with each loan application based on established criteria
- Calculated debt-to-income ratios to ensure compliance with industry standards
- Verified employment history and income of applicants
- Evaluated collateral properties to assess market value
- Analyzed financial documents such as tax returns, bank statements, pay stubs, and credit reports to determine borrower's ability to repay the loan.
Program Coordinator
University of Houston
Houston, TX
12.2008 - 06.2012
- Drafted communications about upcoming events or changes in policy and procedures for internal distribution
- Served as a liaison between external organizations and partners involved in delivering programming services
- Developed and implemented program activities according to established goals and objectives
- Prepared reports on progress towards program goals for management review.
Mortgage Loan Processor
Northwest Lending
Houston, TX
10.2003 - 11.2008
- Reviewed loan applications and verified accuracy of borrower information
- Assessed credit reports to determine eligibility for mortgage loans
- Processed loan documents and ensured compliance with federal regulations
- Provided customer service by responding to inquiries regarding loan status.
Safety & Training Coordinator
First Transit, Inc.
Houston, TX
07.1995 - 10.2003
- Developed safety training programs and materials to ensure compliance with regulatory requirements
- Created and conducted safety orientation classes for new employees
- Conducted regular safety meetings to keep workers informed of changes in regulations or procedures
- Analyzed accident data to identify trends and develop corrective action plans
- Monitored employee compliance with safety policies, recommending corrective actions when necessary.
Education
Business Administration and Management -
ITT Technical Institute
Skills
- Talent Acquisition
- Employee Onboarding
- New Employee Orientation
- Benefits Administration
- Employee Handbook Development
- Recruitment and hiring
- Policy Enforcement
- Payroll Administration
- ADP Workforce Now
- Leadership Development
- Microsoft Excel
- Corrective Action Planning
- Performance Assessment
Timeline
Human Resource Manager
REM Services, Inc.
01.2018 - 10.2023
Safety & Training Coordinator
First Transit, Inc.
10.2016 - 01.2018
Mortgage Underwriter
Sutherland Global/Citi Bank
06.2012 - 12.2015
Program Coordinator
University of Houston
12.2008 - 06.2012
Mortgage Loan Processor
Northwest Lending
10.2003 - 11.2008
Safety & Training Coordinator
First Transit, Inc.
07.1995 - 10.2003
Business Administration and Management -
ITT Technical Institute
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