Stacey Queen
Pueblo,CO
Summary
Dynamic healthcare and business development leader with over 10 years of experience building strategic partnerships, driving program growth, and enhancing brand visibility within healthcare and behavioral health environments. Proven success in creating and maintaining referral networks with hospitals, physicians, and community organizations. Skilled at translating clinical services into compelling outreach strategies that increase referrals, strengthen market presence, and improve patient outcomes. Passionate about connecting individuals and families to life-changing care, while representing organizations with integrity, compassion, and professionalism.
Overview
19
19
years of professional experience
Work History
Business Manager - Federal IT Contracting
Lalaith Astor Technical Consulting House, LLC
Remote
01.2024 - Current
- Serve as the backbone of company operations, ensuring compliance with federal and state regulations.
- Partner with leadership and cross-functional teams to streamline processes, align goals, and maintain operational continuity.
- Foster relationships with vendors and partners while overseeing HR operations and organizational initiatives.
- Translate organizational vision into actionable strategies that support business growth and client success.
Strategic Executive Partner (titled Executive Assistant)
Veros Health/IMMUNOe Research Centers
Centennial, CO
04.2022 - 08.2023
- Partnered with the CEO to advance organizational growth by building and nurturing relationships with external stakeholders, healthcare providers, and community partners.
- Directed brand and marketing initiatives to expand program visibility, strengthen market presence, and drive increased referrals.
- Aligned cross-functional teams around outreach goals to support expansion into new markets and service lines.
- Represented the organization at community events, fostering connections that enhanced both brand recognition and patient engagement.
Assistant Manager of Operations
ImmunoTek Bio Centers, LLC
Pueblo, CO
03.2022 - 10.2022
- Supported center growth by coordinating community engagement initiatives, including donor appreciation events that built loyalty and encouraged referrals.
- Strengthened donor relationships by creating a welcoming, service-oriented environment, and ensuring a consistent, positive experience.
- Led audit readiness and regulatory compliance efforts, aligning daily operations with FDA and internal standards.
- Stepped in as acting lead during the Director’s absence, managing staff, resolving operational issues, and maintaining smooth center performance.
Professional Liaison
CutisCare, USA
Denver, CO
09.2017 - 03.2020
- Built and maintained referral partnerships with physicians, hospitals, and community providers to expand access to advanced wound care and hyperbaric services.
- Increased program visibility through educational presentations, case studies, and targeted outreach that positioned hyperbaric therapy as a trusted solution for chronic wound patients.
- Acted as the primary resource for physicians, nurses, and home health providers, delivering clinical education and fostering collaborative care.
- Strengthened community relationships and enhanced referral pipelines by aligning outreach initiatives with hospital values, mission, and patient care priorities.
Business Development and Marketing
IMMUNOe Health and Research Centers
Centennial, CO
06.2013 - 09.2017
- Drove organizational growth by cultivating partnerships with physicians, vendors, and community organizations, strengthening referral pipelines, and expanding clinical reach.
- Managed outreach strategies across multiple locations, representing the company in community and public relations initiatives to enhance visibility and trust.
- Designed and executed annual marketing plans, including ROI analysis, brand management, and patient retention strategies.
- Oversaw vendor negotiations, contract management, and cross-team coordination to support expansion into new markets and service lines.
- Collaborated with creative teams to develop educational campaigns that increased patient engagement and provider awareness of clinical offerings.
Executive Assistant
IMMUNOe Health and Research Centers
Centennial, CO
06.2013 - 09.2017
- Served as the primary point of contact for executive communications, building trusted relationships with internal teams, external partners, and community stakeholders.
- Coordinated high-level meetings, events, and travel to support strategic partnerships, and organizational outreach efforts.
- Produced reports, presentations, and special projects that informed business development and strengthened community engagement initiatives.
- Prioritized competing requests by assessing business impact, ensuring executive time was aligned with growth, partnership, and operational priorities.
Operations | Administrative | Marketing
IMMUNOe Health and Research Centers
Centennial, CO
05.2006 - 08.2010
- Supported new clinical trial start-ups by managing regulatory compliance paperwork, contracts, and study budgets, ensuring alignment with industry standards (GCP, HIPAA, SOPs).
- Developed and executed tailored marketing plans for trial recruitment, successfully engaging patients, and increasing enrollment across multiple studies.
- Collaborated with coordinators and leadership to track study activity, subject visits, and patient payments, maintaining accountability and smooth operations.
- Assisted in onboarding and training new staff by providing compliance resources and process guidance.
- Contributed to organizational visibility and growth through patient-focused recruitment strategies and marketing outreach.
Education
MBA - Healthcare Administration
University of Colorado Denver
Denver, CO07.2017
BS - Psychology
University of Colorado Denver
Denver, CO05.2010
Skills
- Community & Physician Outreach
- Strategic Partnership Development
- Referral Growth & Pipeline Management
- Healthcare & Behavioral Health Business Development
- Brand Awareness & Marketing Strategy
- Event Planning & Community Engagement
- Public Speaking & Educational Presentations
- Stakeholder Relationship Management
- Compliance: HIPAA, GCP, FDA Audit Readiness
- Clinical Operations & Program Development
- Patient & Donor Recruitment Strategies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- CRM & Database Management (Salesforce, similar)
- Leadership & Team Collaboration
- Project Management & Process Improvement
Affiliations
- Volunteer, Pancreatic Cancer Action Network (2013–2017): Supported fundraising, community education, and awareness events, contributing to patient advocacy and outreach.
- Certified Motorcycle Safety Foundation (MSF) Coach (2011-2015): Trained and mentored new riders in safety and skill development, emphasizing education and public safety outreach.
- Volunteer, Rose Medical Center – Emergency Department (2005–2006): Assisted staff in a fast-paced hospital environment, providing support to patients and families.
Timeline
Business Manager - Federal IT Contracting
Lalaith Astor Technical Consulting House, LLC
01.2024 - Current
Strategic Executive Partner (titled Executive Assistant)
Veros Health/IMMUNOe Research Centers
04.2022 - 08.2023
Assistant Manager of Operations
ImmunoTek Bio Centers, LLC
03.2022 - 10.2022
Professional Liaison
CutisCare, USA
09.2017 - 03.2020
Business Development and Marketing
IMMUNOe Health and Research Centers
06.2013 - 09.2017
Executive Assistant
IMMUNOe Health and Research Centers
06.2013 - 09.2017
Operations | Administrative | Marketing
IMMUNOe Health and Research Centers
05.2006 - 08.2010
MBA - Healthcare Administration
University of Colorado Denver
BS - Psychology
University of Colorado Denver
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