Stacey Rapier
Advertising, Marketing and Management
Saint Petersburg,FL
Summary
Detail-oriented office manager with strong organizational skills and a proven track record in enhancing team productivity and streamlining processes. Expertise in communication and event coordination ensures efficient office operations.
Overview
23
23
years of professional experience
Work History
Office Manager
FKS Insurance Services
10.2017 - 01.2026
- Assisted with daily office operations and administrative tasks to support team efficiency.
- Maintained organized filing systems for documents, ensuring easy access and retrieval.
- Coordinated schedules and appointments, enhancing time management for staff members.
- Utilized office software tools to create reports and presentations, improving communication quality.
- Managed inventory of office supplies, ensuring availability while minimizing waste.
- Supported onboarding processes for new hires, helping to integrate them into the team smoothly.
- Communicated effectively with vendors and service providers to address office needs promptly.
- Contributed to team meetings by sharing insights on process improvements and operational challenges.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Administrative Assistant/Sales Associate
Helinger Advertising
04.2003 - 04.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Attended and organized special events and trade shows for specific clients, including on-site Company Store events.
- Processed sales orders
- Handled big client accounts, maintained high sales for each account each month
Education
Bachelor of Arts - History And Visual Arts
University of South Florida
Tampa, FL05-2001
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative support
- Clerical support
- Inventory control
- Staff management
- Operations management
- Event coordination
- Report preparation
- Meeting planning
- Facility management
- Travel coordination
- Team bonding
- Workflow planning
- Vendor engagement
- Teamwork and collaboration
Timeline
Office Manager
FKS Insurance Services
10.2017 - 01.2026
Administrative Assistant/Sales Associate
Helinger Advertising
04.2003 - 04.2018
Bachelor of Arts - History And Visual Arts
University of South Florida