Stacey Reding
El Paso,TX
Summary
Dedicated professional with a strong background in case management and organizational skills. Known for fostering collaboration among healthcare providers and ensuring compliance, aiming to enhance patient care and operational efficiency. Proven skills in documentation, care coordination and conflict resolution and ability to collaborate with teams and adapt to changing needs. Committed to enhancing patient outcomes through effective communication and critical thinking.
Overview
6
6
years of professional experience
Work History
Case Manager
RC Chiropractic
El Paso, TX
08.2023 - 05.2026
- Managed approximately 90 patient case files to ensure accurate documentation and compliance with treatment protocols.
- Developed individualized care plans by assessing patient needs and collaborating with healthcare providers.
- Coordinated communication between patients, insurance companies, and medical staff to streamline service delivery.
- Conducted follow-up assessments to monitor patient progress and adjust care plans as necessary.
- Trained new staff on case management processes, enhancing team efficiency and knowledge sharing.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
School Bus Assistant: Special-Needs Children
Boone Transportation
Anthony, TX
06.2022 - 07.2023
- Supervised approximately 45 students' behavior during transit, ensuring safety and compliance with regulations.
- Assisted drivers in maintaining clear communication regarding route changes and student needs.
- Monitored loading and unloading procedures to prevent accidents or injuries.
- Implemented emergency protocols effectively during unexpected situations on the bus.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
- Managed conflicts effectively among students, resolving disputes promptly and fairly while reinforcing appropriate behavior standards on the bus.
- Provided support to students with special needs, ensuring their comfort and well-being throughout the bus ride.
Sales Associate
Bath & Body Works
El Paso, TX
07.2020 - 08.2021
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained visual merchandising standards to showcase new products effectively.
- Processed approximately 60 daily transactions accurately, ensuring customer satisfaction at checkout.
- Handled inventory management tasks, including restocking shelves and organizing displays.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Arts - Criminal Justice
The University of Texas At El Paso
El Paso, TX12-2027
High School Diploma -
Northwest Early College High School
El Paso, TX05-2020
Associate of Arts - Psychology
El Paso Community College
El Paso, TX12-2019
Associate of Arts - Criminal Justice
El Paso Community College
El Paso, TX12-2019
Skills
- Problem-solving
- Case management
- Organization and multitasking
- Conflict resolution
- Email and telephone etiquette
- Care coordination
- Critical thinking
- Documentation proficiency
- Records management
- Data entry and analysis
- Referral coordination
- Staff management
- Medical records management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Case Manager
RC Chiropractic
08.2023 - 05.2026
School Bus Assistant: Special-Needs Children
Boone Transportation
06.2022 - 07.2023
Sales Associate
Bath & Body Works
07.2020 - 08.2021
Bachelor of Arts - Criminal Justice
The University of Texas At El Paso
High School Diploma -
Northwest Early College High School
Associate of Arts - Psychology
El Paso Community College
Associate of Arts - Criminal Justice
El Paso Community College