Stacey Thomas

I done store close reports and transferred them in the computer. I counted the money each employee dropped in safe the day before. I ran the register. I counted cigarettes and beer as well as sodas twice a week. Watched other employees to make sure I didn’t see anything out of ordinary. I filled in when someone called out

• Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
• Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
• Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
• Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.

I also trained all new waitress. For a week per employee unless they needed more training. I enjoyed this job

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Oversaw daily operations to maintain store cleanliness and organization.
• Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.