STACEY WILSON
Chipley,US
Summary
I have a combination of 30 years of Customer Service Experience in various backgrounds. I have a Technical background from working in Telecommunications. Restaurant Management as well as a Marketing Management background. Great communication and time management. Diverse with a Mindset to Learn New Skills and Will to Succeed.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Restaurant Management
Land Shark Seafood and Oyster Bar
12.2020 - 01.2022
- All cash, credit, fixed assets, accrued expenses, and line of credit transactions were accurately documented
- Monthly expense variances and explanations were collected and reported
- Trained new employees on daily tasks and requirements
- Worked with customers on daily basis
- Handled time management with back of the house along with front on the house
- Made sure Restaurant stayed up to State and Local Coded
- Was in charge of payroll and timekeeping, as well as completing the necessary paperwork for new hires and terminations
Personal Caregiver
Brian McKnight
02.2018 - 03.2021
- Worked with Client on a 72 hour basis with in home personal care
- Arranged for extra room bedding, linens, towels, and furniture to be provided to accommodate guests with special needs
- Used sanitizing products to clean bathrooms and kitchens, preventing the spread of germs and lowering the risk of illness
- Provided deep cleaning services to clients who needed extra help with Residential areas
- Drove patients to and from rehabilitation and daily activities in a wheelchair on a daily basis
- Kept them mentally alert by entertaining, conversing, and reading aloud to patients
- Assisted patients with self-administered medications
- Prepared meals daily with special dietary
Server/Sales
Boon Docks
04.2017 - 02.2020
- Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business
- Accurately completed end-of-day financial tasks totaling over $12,000 in cash and card transactions
- Created recipes and menus using my knowledge of market demand and culinary trends
Central Office Technician
Central Communications
05.1998 - 10.2015
- Looked into network and data communications hardware and software and made recommendations
- Read blueprints and schematics to properly place equipment
- New devices and system components were installed and configured by me
- Provided consistent service by maintaining and repairing circuits, cables, and equipment on a regular basis
- Looked at user-generated trouble tickets to figure out what was causing the issues and how to fix them
Education
BBA - Business and Accounting
American Intercontinental University
Atlanta, GA01.2023
Associate of Arts - Computer Networking
Florida Panhandle Technical College
Chipley, FL01.2013
Skills
- Problem resolution
- Customer service
- Communications
- First Aid/CPR
- Bookkeeping
- MS Office
- Business operations
Certification
- Degree in Computer Networking
- CompTIA Security+
- Cisco
- Salesforce
- ServSafe
Timeline
Restaurant Management
Land Shark Seafood and Oyster Bar
12.2020 - 01.2022
Personal Caregiver
Brian McKnight
02.2018 - 03.2021
Server/Sales
Boon Docks
04.2017 - 02.2020
Central Office Technician
Central Communications
05.1998 - 10.2015
BBA - Business and Accounting
American Intercontinental University
Associate of Arts - Computer Networking
Florida Panhandle Technical College
- Degree in Computer Networking
- CompTIA Security+
- Cisco
- Salesforce
- ServSafe
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