Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

STACEY WILSON

Chipley,US

Summary

I have a combination of 30 years of Customer Service Experience in various backgrounds. I have a Technical background from working in Telecommunications. Restaurant Management as well as a Marketing Management background. Great communication and time management. Diverse with a Mindset to Learn New Skills and Will to Succeed.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Restaurant Management

Land Shark Seafood and Oyster Bar
12.2020 - 01.2022
  • All cash, credit, fixed assets, accrued expenses, and line of credit transactions were accurately documented
  • Monthly expense variances and explanations were collected and reported
  • Trained new employees on daily tasks and requirements
  • Worked with customers on daily basis
  • Handled time management with back of the house along with front on the house
  • Made sure Restaurant stayed up to State and Local Coded
  • Was in charge of payroll and timekeeping, as well as completing the necessary paperwork for new hires and terminations

Personal Caregiver

Brian McKnight
02.2018 - 03.2021
  • Worked with Client on a 72 hour basis with in home personal care
  • Arranged for extra room bedding, linens, towels, and furniture to be provided to accommodate guests with special needs
  • Used sanitizing products to clean bathrooms and kitchens, preventing the spread of germs and lowering the risk of illness
  • Provided deep cleaning services to clients who needed extra help with Residential areas
  • Drove patients to and from rehabilitation and daily activities in a wheelchair on a daily basis
  • Kept them mentally alert by entertaining, conversing, and reading aloud to patients
  • Assisted patients with self-administered medications
  • Prepared meals daily with special dietary

Server/Sales

Boon Docks
04.2017 - 02.2020
  • Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business
  • Accurately completed end-of-day financial tasks totaling over $12,000 in cash and card transactions
  • Created recipes and menus using my knowledge of market demand and culinary trends

Central Office Technician

Central Communications
05.1998 - 10.2015
  • Looked into network and data communications hardware and software and made recommendations
  • Read blueprints and schematics to properly place equipment
  • New devices and system components were installed and configured by me
  • Provided consistent service by maintaining and repairing circuits, cables, and equipment on a regular basis
  • Looked at user-generated trouble tickets to figure out what was causing the issues and how to fix them

Education

BBA - Business and Accounting

American Intercontinental University
Atlanta, GA
01.2023

Associate of Arts - Computer Networking

Florida Panhandle Technical College
Chipley, FL
01.2013

Skills

  • Problem resolution
  • Customer service
  • Communications
  • First Aid/CPR
  • Bookkeeping
  • MS Office
  • Business operations

Certification

  • Degree in Computer Networking
  • CompTIA Security+
  • Cisco
  • Salesforce
  • ServSafe

Timeline

Restaurant Management

Land Shark Seafood and Oyster Bar
12.2020 - 01.2022

Personal Caregiver

Brian McKnight
02.2018 - 03.2021

Server/Sales

Boon Docks
04.2017 - 02.2020

Central Office Technician

Central Communications
05.1998 - 10.2015

BBA - Business and Accounting

American Intercontinental University

Associate of Arts - Computer Networking

Florida Panhandle Technical College
  • Degree in Computer Networking
  • CompTIA Security+
  • Cisco
  • Salesforce
  • ServSafe
STACEY WILSON