Hi, I’m
Stacey Gabriela Romero
Denver,co
Summary
Hello Virgo here, I'm about to turn twenty one years old. I'm a mother to a beautiful two year old baby girl. I am bilingual, I speak Spanish & english, first language was Spanish. I current go to part time cosmetology school. I come with many different experiences. I'm looking for a job that allows me to spend as much time possible with my baby & finish school.
Overview
8
years of professional experience
Work History
Hearing Care Solutions
Patient Experience Specialist
04.2023 - Current
Job overview
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
Capstone Logistics
Shipping and Receiving Clerk
04.2022 - Current
Job overview
- Collaborated with internal departments to verify customer satisfaction and order accuracy.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Processed required paperwork to expedite handling of shipped and received goods.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Family Members
Babysitter
05.2019 - Current
Job overview
- Administered medications, following strict instructions from parents and medical labels.
- Encouraged children to be understanding and patient with others.
- Established and maintained safe play environment for children.
- Monitored children's play activities to verify safety.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Provided developmentally appropriate activities for children.
- Guided school homework and read bedtime stories to support development.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Played games, worked on puzzles, and read books to young children.
- Transported children to and from activities using personal or family vehicle.
Popeyes
Manager/Cashier
03.2017 - 06.2020
Job overview
- Built positive relationships with customers to increase repeat business.
- Created employee schedules to align coverage with forecasted demands.
- Designed weekly sales promotions to attract new and repeat customers and increase sales.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Emily Griffith Technical CollegeDenver, CO
GED
05.2021
Skills
- Inventory Auditing
- Training and Development
- International Shipments
- Customer Experience
- Google Docs
- Cosmetology Student
- Child Development
- Effective Working Relationships
- Bilingual
- Industry Standards
- Agent Support
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Patient Experience Specialist
Hearing Care Solutions
04.2023 - Current
Shipping and Receiving Clerk
Capstone Logistics
04.2022 - Current
Babysitter
Family Members
05.2019 - Current
Manager/Cashier
Popeyes
03.2017 - 06.2020
Emily Griffith Technical College
GED
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